2009-10 Annual Report - Australia Post

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index (continued) r raw materials 51, 64 receivables trade and other 51, 54, 55, 59, 60, 64, 65, 79, 84, 85, 86, 87, 92, 96 and payables 53, 88, 90 recruitment 31 recycling 7 registered post international 24 related parties, transactions with 44, 60, 84, 86, 96 remuneration and rewards, management 31, 80–83 rental income 51 report of operations 1–35, 39 reporting requirements: see statutory reporting requirements reserved/non-reserved services 15, 78, 79, 105 reserves 38, 42, 43, 53, 76, 85 retail merchandise: see agency services & retail merchandise portfolio retail outlets: see network retail services strategic business unit 2, 7, 8, 21 revenue accrued 43 agency services & retail merchandise 9, 12, 18 air Mail 24 asset disposal 59 bill payment 10, 20 business segment 78, 79 consolidated 78 domestic letters 12 domestic parcels 12, 22 express post 12, 22 finance lease 95 financial and agency services 20 foregone 110 growth of 109 identity services 20 interest 50, 78, 79, 86 letters & associated services 10, 12, 15, 16 Messenger post couriers 23 new streams of 3, 11 parcels & logistics 2, 8, 10, 12, 22, 25, 109 post logistics 24 postal services 2 recognition and measurement of 50 postage sales 50, 74 public 111, 112 retail merchandise 20 return on 11, 105 sai cheng 12, 24 total/general 9, 10, 11, 13, 15, 38, 49, 50, 53, 58, 59 unallocated 50, 74, 80 risks and risk management 29, 30, 32, 33, 111 rural and remote areas/communities 12, 13, 18, 21, 27, 28, 98 s safety: see occupational health and safety Safety Rehabilitation and Compensation Act 1988 57 safety, rehabilitation and compensation commission 110 sai cheng logistics international 5, 12, 20, 24, 34, 35, 66, 109 schedule of commitments 46, 67, 95 schedule of contingencies 47, 57, 63, 67 send Me pilot 16 separation and redundancy 10, 50, 57, 60, 75 shareholder and shareholder ministers 2, 3, 9, 10, 30 social mail 15 staff: see workforce 122 AustrAliA Post AnnuAl rePort 2009–10 stamp issues and exhibitions; see also philatelic products and services 21, iBc stamps 4, 5, 15, 20, 115 star track express 5, 24, 34, 35, 66, 92 statement of comprehensive income 42 statement of corporate intent 109 statement of Financial performance: see statement of comprehensive income statement of Financial position: see balance sheet statements by directors, ceo and cFo 39 statutory reporting requirements 106, 108–12 staying connected program 29 street posting boxes 13, 98, 115 structure, new corporate 2–3, 4, 8, 9, 10, 14, 24, 28, 31 subsidiaries 5, 16, 32, 47, 49, 52, 53, 63, 76, 84, 87 superannuation 43, 50, 60, 62, 68–9, 75, 78, 79, 82, 83, 110 Superannuation Act 1976 68, 69 Superannuation Benefits (Supervisory Mechanisms) Act 1990 106, 107, 109 supply chain services 4, 5, 24, 27; see also post logistics sustainability 2, 3, 8, 9, 11, 18, 21, 26, 27, 28, 124 swap contracts 52, 61, 74, 85, 90–91, 93, 94 t thinkpublications.com.au 17 trade payables 85 trade practices compliance 32, 33 trade receivables 51, 64, 85 transaction universe database 16 transactional mail 15 travelex cash passport 20 treasury 32, 33, 92 treasury risk Management committee 32, 33 trust 2, 3, 7, 8, 9, 12, 18, 20, 21, 23, 24 turnover, staff 29 uv unions 9, 23, 29, 64, 74 universal postal union (upu) 23, 24 value-in-use discounted cashflow methodology 50, 55 values, australia post’s 8, 31 volumes declining domestic letter 8, 10, 15, 28 mail 10, 11, 12, 15, 20, 22, 23, 24, 25, 109 w wages and benefits; see also benefits 28, 57, 60, 74 website, new australia post 7 Western union money transfer services 20 whistleblower policy 31 women employed 29 workers’ compensation 47, 50, 57, 60, 75, 92 workforce, australia post 13, 28, 29 Workforce diversity Business strategy 28 Workforce planning strategy 28 Workplace community Giving program 27, 28, 38 workplace flexibility 29 xyZ year ahead 12 year in review 6–7
ContACt detAils Australia Post headquarters 111 Bourke street MelBourne Vic 3000 Gpo Box 1777 MelBourne Vic 3001 phone 03 9204 7171 Fax 03 9206 4140 Customer Contact Centres General enquiries phone 13 13 18 Business support phone 13 11 18 express Courier international phone 1800 007 678 Australian Capital territory 7–9 Geelong street FyshWicK act 2609 locked Bag 7000 canBerra Gpo act 2601 phone 02 6209 8111 Fax 02 6209 8132 new south wales 219–241 cleveland street straWBerry hills nsW 1420 po Box 1018 straWBerry hills nsW 1420 phone 02 9202 6033 Fax 02 9202 6733 northern territory Gpo 48 cavenagh street darWin nt 0800 Gpo Box 3600 darWin nt 0801 phone 08 8402 6221 Fax 08 8402 6218 Queensland Gpo 261 Queen street BrisBane Qld 4000 Gpo Box 6000 BrisBane Qld 4001 phone 07 3109 5501 Fax 07 3109 5944 south Australia Gpo 141 King William street adelaide sa 5000 Gpo Box 4000 adelaide sa 5001 phone 08 8402 6221 Fax 08 8402 6218 tasmania Gpo 9 elizabeth street hoBart tas 7000 Gpo Box 4000 hoBart tas 7001 phone 03 6236 3501 Fax 03 6236 3599 victoria 111 Bourke street MelBourne Vic 3000 Gpo Box 2020 MelBourne Vic 3001 phone 03 9204 7171 Fax 03 9206 4140 western Australia level 3/1 cambridge street West leederVille Wa 6007 Gpo Box 9000 perth Wa 6848 phone 08 9237 5000 Fax 08 9381 1416 AustrAliA Post AnnuAl rePort 2009–10 123
Page 1:
gETTing fuTuRE REAdY AuSTRAliA PoST
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AUSTRALIA POST HAS ALWAYS BEEN IN T
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OUR BUSINESS OUR CAPABILITIES AND B
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OUR BUSINESS THE YEAR IN REVIEW 6 A
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OUR BUSINESS CHAIRMAN’S REPORT Da
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OUR BUSINESS FINANCIAL REPORT Perfo
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our Business Key Business results O
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CORE BUSINESSES In 2009-10, our 4,4
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CORE BUSINESSES LETTERS & ASSOCIATE
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CORE BUSINESSES AGENCY SERVICES & R
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core Businesses aGenCY seRViCes & R
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CORE BUSINESSES PARCELS & LOGISTICS
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CORPORATE RESPONSIBILITY Some key r
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CorPorAte governAnCe General austra
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CorPorAte governAnCe incentive rewa
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BOARD OF DIRECTORS David A Mortimer
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FINANCIAL AND STATUTORY REPORTS 36
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FinAnCiAl And stAtutory rePorts for
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FinAnCiAl stAtements Audit rePort f
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stAtement oF ComPrehensive inCome f
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CAshFlow stAtement for the year end
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sChedule oF Commitments as at 30 Ju
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notes to And ForminG PArt oF the Fi
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Page 74 and 75: notes to And ForminG PArt oF the Fi
Page 100 and 101: Community serviCe oBliGAtions for t
Page 102 and 103: Auditor-GenerAl’s rePort - PerFor
Page 104 and 105: domestiC letter serviCe monitor (co
Page 106 and 107: survey CertiFiCAtion (continued) fo
Page 108 and 109: stAtutory rePortinG reQuirements in
Page 110 and 111: stAtutory rePortinG reQuirements in
Page 112 and 113: stAtutory rePortinG reQuirements (c
Page 114 and 115: stAtutory rePortinG reQuirements (c
Page 116 and 117: AustrAliA Post - the stAtistiCs (co
Page 122 and 123: index (CONTINUED) courier services;
Page 126 and 127: ABout tHis AnnuAl rePort editor/pro
Page 128 and 129: STAmP gAllERY 2009-10 Kokoda 20 Apr
Page 130: AuSTRAliA PoST AnnuAl REPoRT 2009-1
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2009-10 Annual Report - Australia Post

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