2009-10 Annual Report - Australia Post

this year, representation across the strategy’s four categories
remained consistent. Women now account for 39.8 per cent of all
staff (40.1 per cent last year), while people from non–english speaking
backgrounds comprise 22.8 per cent (22.6 per cent last year).
indigenous australians employed or undertaking traineeships comprise
1.7 per cent of all employees (the same as last year). people with
disabilities make up 8.2 per cent of our staff (8.4 per cent last year).
in october 2009, australia post won the Diversity@Work
national Diversity and inclusion Champions award in the large
organisation category.
Occupational health and safety
australia post operates a comprehensive occupational health and safety
program, which includes a range of audit programs and procedures
designed to identify workplace safety hazards and eliminate them before
they cause injuries.
after a decade of consistent reductions in our lost time injury frequency
rate, unfortunately there was an increase for the second consecutive
year. there were 8.8 lost time injuries per million work hours (up from
7.1 last year), mainly due to sprain-type and strain-type injuries
associated with manual handling tasks.
We maintained our focus on injury prevention and workplace safety
through a range of activities, including:
• training motorcyclists in safe riding behaviour and reinforcing
existing safe-work practices, such as regular motorcycle maintenance
inspections, and undertaking risk reviews of motorcycle rounds
• introducing new high-visibility clothing for posties and high-visibility
panniers on the motorcycle to increase the visibility of motorcycle
posties to other road users
• introducing new guidance material for assessing the safety features
and operational suitability of load-shifting equipment introduced into
a workplace
• introducing procedures for the safety management of trades and
other specialist contractors attending work sites, with a major focus
on contractors engaged to maintain load-shifting equipment.
We continue to offer a range of health and wellbeing programs for staff,
including a financial education program, confidential staff counselling
service, Mensline (a telephone counselling service for men) and staying
Connected (workshops for fathers who have limited access to their
children). During the year, we also conducted seminars for managers
and supervisors to improve their awareness of domestic violence and
mental health issues.
Overall turnover rates
2005–06
9.4%
2006–07
10.8%
2007–08
12.3%
2008–09
9.4%
2009–10 9.4%
Attendance
the level of employee attendance remained relatively unchanged during
the year at 94.3 per cent (94.6 per cent in 2008–09). We continued
to focus on attendance, using national attendance guidelines and
delivering initiatives that promote workplace flexibility, employee
retention and staff engagement.
Labour relations
our staff are represented by two key unions: the Communications
electrical plumbing Union (CepU) and the Community and public
sector Union (CpsU).
in the second half of 2009, australia post continued negotiations with
the CepU, CpsU and nominated bargaining representatives on a new
eBa (eBa7) and, despite no agreement being reached, paid the salary
increases outlined in the original eBa7 pay offer. eligible staff received
a 4 per cent pay rise in august 2009 and a $500 performance bonus
in september 2009 for their contribution to the business’s surpassing
of its target for on-time letter delivery during 2008–09. nonetheless,
the failure to agree on eBa7 resulted in pre-Christmas industrial action
at some australia post sites.
in March 2010, as a result of discussions between the parties led by
australia post Managing Director and Chief executive officer ahmed
fahour, CepU national president ed Husic and CpsU national secretary
Louise persse, a memorandum of understanding was signed that
outlines a new framework for negotiations to achieve a fair Work
agreement this year and guarantees the pay increases for 2010.
agreement on a fair Work agreement was reached in July (after the
2009–10 reporting period).
Freedom of association
the right of employees to exercise freedom of association is enshrined
in australian law under the Fair Work Act 2009. australia post complies
with this law, and as part of our commitment to respecting the freedom
of association of our staff, we do not keep records of employee
union membership.
The future
We are aiming to achieve workforce diversity targets of 42 per cent
women, 10 per cent people with disabilities and 2 per cent indigenous
australians. We intend to maintain employee retention targets of
80 per cent for new recruits and key talent and reduce the lost time
injury frequency rate.
Lost time injuries per million work hours
7.6
2006
7.4
2007
6.6
2008
7.1
2009
8.8
2010
AustrAliA Post AnnuAl rePort 2009–10 | RepoRt of opeRations 29