Finance for Small and Medium-Sized Enterprises - DTI Home Page
Finance for Small and Medium-Sized Enterprises - DTI Home Page
Finance for Small and Medium-Sized Enterprises - DTI Home Page
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<strong>Finance</strong> <strong>for</strong> <strong>Small</strong> <strong>and</strong> <strong>Medium</strong>-<strong>Sized</strong> <strong>Enterprises</strong>: A Report on the 2004 UK Survey of SME <strong>Finance</strong>s<br />
This survey sheds further light on issues relating to competition. We are able to look<br />
at: the degree of market concentration in the supply of financial services to SMEs; the<br />
extent to which businesses use multiple providers of finance; the extent of switching<br />
between banks <strong>and</strong> the motivation <strong>for</strong> switching – price or general service; the degree<br />
of satisfaction of businesses with their current bank; <strong>and</strong> the likelihood of switching in<br />
the future. The key issue here is whether dissatisfaction, with prices or other aspects<br />
of the bank’s service, increases the likelihood of switching in the future, or whether<br />
the nature of the bank-borrower relationship leads to inertia. This is an important step<br />
in underst<strong>and</strong>ing how businesses are likely to respond to government interventions<br />
designed to increase competition.<br />
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