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Annual Report 2010 - Falck

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22 <strong>Falck</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2010</strong> | Management review<br />

Healthcare<br />

<strong>Falck</strong> Healthcare helps create healthy people<br />

and healthy workplaces<br />

• Provided access to health clinics for an additional 55,000<br />

people in Denmark<br />

• Signed a number of new contracts in Sweden<br />

• Helped 60,000 people in six Danish municipalities return to<br />

the labour market<br />

• Continued its international expansion<br />

25,000 In<br />

Healthcare continued its international expansion in <strong>2010</strong>. <strong>Falck</strong><br />

operates 12 primary care centres in Poland whose general<br />

practitioners and specialists handled a total of more than<br />

50,000 clinical consultations during the year. A number of new<br />

agreements were signed in Poland, including with two large<br />

insurance companies. In Slovakia, <strong>Falck</strong> operates four healthcare<br />

clinics and also bought LaSalus, a provider of healthcare schemes<br />

to a number of companies. In India, <strong>Falck</strong> also established a<br />

healthcare clinic in a luxury hotel.<br />

An important part of <strong>Falck</strong>’s work in the Nordic region within<br />

this business area is preventing illness and job strain. Another<br />

part of this business area, just as important, is helping people<br />

on sick leave return to work as early as possible.<br />

There are four primary gains to be had from the preventive<br />

approach: each individual worker has a better, longer and healthier<br />

working life; job satisfaction is improved, and sick leave and<br />

job strain costs are reduced; the public sector saves money on<br />

sickness benefits, social assistance benefits and early pension<br />

payments; and insurance companies save on compensation<br />

paid for loss of earning capacity.<br />

A key element of <strong>Falck</strong>’s efforts in this area is the interdisciplinary<br />

teams that work together closely on each case. A person<br />

on long-term sick leave may have a team comprising a doctor, a<br />

nurse, a psychologist and a social worker. If physical treatment<br />

is required, physiotherapists, chiropractors, massage therapists<br />

and reflexologists can also work together to treat a client.<br />

<strong>2010</strong>, 25,000 people received psychological assistance from <strong>Falck</strong>.

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