Annual Report 2010 - Falck

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Falck provides interdisciplinary treatment at more than 200 healthcare centres in Denmark, where half a million people receive treatment for pain, e.g. in the back, shoulders or arms. In 2010, an additional 55,000 people in Denmark became eligible for this treatment through their pension or insurance companies. In the course of the year, Falck provided psychological assistance to 25,000 people and conducted more than 20,000 preventive health checks in workplaces. Also in Sweden, Falck helps companies and public-sector institutions reduce sickness absence among employees. Thirty new agreements – several of them with insurance companies – were signed in 2010, so Falck now offers healthcare services to 260,000 people in Sweden. In Norway, Falck Healthcare has a small staff and is currently expanding its agreements with the insurance companies. It is expected that customer demand will increase. Falck also provides temporary staffing services to the public healthcare sector in the three Scandinavian countries. The temporary healthcare staffing sector in Denmark was affected by the decision by the Danish regional authorities to curb in their use of external temporary staff. However, Falck is winning market share in this area. Revenue DKK million 1,200 1,000 800 600 400 200 0 06 07 08 09 10 Organic growth % 30 20 10 0 -10 -20 Falck Hjælpemidler (assistive aids) won a number of contracts and is now operating assistive aid depots for ten Danish municipalities, equivalent to coverage of about 12% of people in Denmark needing assistive aids. Falck Jobservice supports municipal job centres in their efforts to help people get back to work after a period on sickness benefit or otherwise help clarify the situation these people are in. Through their work in six municipalities, Falck Jobservice helped some 60,000 people get back to work in 2010. Falck Healthcare also collaborates with its sister business area Training in operating clinics attached to Falck training centres in Malaysia and the United Kingdom. The clinics opened in 2010. 06 07 08 09 10 Management review | Falck Annual Report 2010 23 60,000 Falck Jobservice helped get 60,000 people in Denmark back to work in 2010. Numbers of healthcare professionals 3,000 2,500 2,000 1,500 1,000 500 0 06 07 08 09 10
Training Olugbenga Kuku, age 38, training instructor, is training a group of offshore workers in suvival at sea in the event of an accident in their workplace. The course is held at a training centre in Ipara, Nigeria, operated by Falck in collaboration with a local partner.
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