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Diversity Management Certificate - ILR School - Cornell University

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$1695 | Course DV232<br />

<strong>Diversity</strong> Train-the-Trainer<br />

October 7-9, 2009 . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:45<br />

Even the best diversity training course will fail to reach its learning goals if<br />

the instructor’s delivery falls short. This intensive experience is designed to<br />

build the confidence, knowledge, and skills of individuals charged with<br />

conducting high-impact, relevant, and involved diversity education and<br />

training in their organizations. Emphasis will be placed on the tools needed<br />

to conduct group instruction. This workshop will help you to:<br />

• Increase your knowledge, skill, and confidence in the trainer’s role<br />

• Apply effective adult learning principles<br />

• Establish and maintain a positive learning climate<br />

• Present information and answer questions effectively<br />

• Lead and sustain group discussions<br />

• Conduct and debrief learning exercises<br />

Class size<br />

is limited to<br />

12 students.<br />

Key Topics<br />

• Uncovering and addressing your own diversity issues<br />

• Designing diversity training: a step-by-step guide<br />

• Developing agendas with relevant content<br />

• Making clear and concise presentations<br />

• Listening, feedback, and intervention techniques<br />

• Structuring safe learning environments<br />

• Designing and delivering diversity training without anxiety<br />

• Options for getting participants’ questions answered<br />

• Questioning strategies to lead discussions<br />

• Balancing participation between the instructor and learners<br />

• Giving instructions that change behavior<br />

• Monitoring and debriefing roles for learning exercises<br />

• Facilitating respectful discussion of sensitive issues<br />

• Connecting diversity to the organization’s bottom line<br />

• Helping participants clarify and define diversity to include everyone<br />

• Utilizing resources appropriately and flexibly for different needs and<br />

reasons<br />

<strong>Diversity</strong> <strong>Management</strong> | Workshops<br />

Special Features<br />

Delivery and critique of a training module; training demonstrations and<br />

application sessions; a step-by-step curriculum<br />

Who Will Benefit<br />

HR, EEO/AA, diversity managers, consultants, and anyone with<br />

responsibility for training; anyone in an organization who wants to design<br />

effective diversity training<br />

Instructors<br />

Robin A. Crawford, Laura S. Hertzog<br />

Call for Information 866-470-1922 | 13

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