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Diversity Management Certificate - ILR School - Cornell University

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$995 | Course DV312<br />

New<br />

Applying <strong>Diversity</strong> <strong>Management</strong> to<br />

Innovation, Decision Making, Complex<br />

Problem Solving and Business Results<br />

June 9, 2009 . . . . . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

November 17, 2009 . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

Examples of the power of diversity are around us all the time. They make<br />

a compelling case for using diversity management to get better results, solve<br />

problems, make better decisions, and create innovative services. Yet, we<br />

often miss these compelling signs. Why? We don’t know what to look for.<br />

The field of diversity has been so consumed with basic diversity issues<br />

(representation, image, recruiting, retention) that many people have<br />

overlooked the power of “true diversity” to create value and results. This<br />

course provides a glimpse into the possibilities of diversity management<br />

when it is approached as a strategy and viewed through the lens of “capacity<br />

to create value.” It explores:<br />

• Why “management” is essential to getting value from diversity<br />

• How to determine “true diversity” based on perspectives, heuristics,<br />

interpretations, and predictive models<br />

• How to use diversity as a trigger for innovation<br />

• Examples of how diversity produces performance, productivity,<br />

creativity, quality decisions, and commercial value<br />

<strong>Diversity</strong> <strong>Management</strong> | Workshops<br />

Key Topics<br />

• The everyday possibilities of diversity management<br />

• Knowing what to look for<br />

• The ugly side of diversity without management<br />

• Review of “We Don’t Know What We Think”<br />

• Review of The Difference, and other book excerpts<br />

• Managing diversity at the individual, group, interpersonal,<br />

and organizational levels<br />

• Overview of a diversity management strategy<br />

• The power of Conversations That Count <br />

• What every manager, leader, and employee needs to know<br />

Special Features<br />

Extensive case study and application; class customized through pre-work<br />

to the needs of each group; video testimonials from prominent diversity<br />

practitioners<br />

Who Will Benefit<br />

Anyone with responsibility for executing effective diversity principles in<br />

the workplace<br />

Instructor<br />

James O. Rodgers<br />

Call for Information 866-470-1922 | 21

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