Diversity Management Certificate - ILR School - Cornell University
Diversity Management Certificate - ILR School - Cornell University
Diversity Management Certificate - ILR School - Cornell University
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$795 | Course EO200<br />
EEO Refresher for EEO Counselors<br />
May 6, 2009 . . . . . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />
October 20, 2009 . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />
This workshop is essential for all EEO counselors as a part<br />
of their annual training. You will be introduced to EEO counseling, laws,<br />
and process as well as techniques necessary to be effective. Emphasis will be<br />
placed on a thorough understanding of the federal, state, and local form,<br />
substance, and style. This course will cover:<br />
• Updated federal sector EEO laws and procedures<br />
• Advanced techniques and tools for interviewing aggrieved individuals,<br />
the responsible management officials, and witnesses<br />
• The No FEAR Act<br />
• Ethical issues in EEO counseling<br />
• Alternative dispute resolution<br />
Key Topics<br />
• Interpersonal issues in counseling<br />
• The counseling process: a step-by-step approach<br />
• Overview of federal EEO laws<br />
• Overview of the federal sector EEO process<br />
• Interviewing the responsible management official<br />
• Alternative dispute resolution (ADR): theory and practice<br />
• Informal resolution techniques for EEO counselors<br />
• Overview of harassment issues: the law and EEOC regulations<br />
• Thoroughly investigating claims of harassment<br />
• Meeting with the aggrieved individual after meeting with responsible<br />
management officials<br />
• Conducting the final interview<br />
• Drafting the EEO counselor report<br />
• Retaliation issues: how to spot and resolve them<br />
Equal Employment Opportunities | Workshops<br />
Special Features<br />
• Case studies<br />
• Limited class size<br />
• Interactive exercises<br />
• Individual work<br />
• Faculty experiences in the federal sector EEO process<br />
Who Will Benefit<br />
Federal-sector EEO counselors who need an annual refresher training<br />
experience<br />
Instructor<br />
Susan W. Brecher<br />
Call for Information 866-470-1922 | 35