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Diversity Management Certificate - ILR School - Cornell University

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$795 | Course EO200<br />

EEO Refresher for EEO Counselors<br />

May 6, 2009 . . . . . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

October 20, 2009 . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

This workshop is essential for all EEO counselors as a part<br />

of their annual training. You will be introduced to EEO counseling, laws,<br />

and process as well as techniques necessary to be effective. Emphasis will be<br />

placed on a thorough understanding of the federal, state, and local form,<br />

substance, and style. This course will cover:<br />

• Updated federal sector EEO laws and procedures<br />

• Advanced techniques and tools for interviewing aggrieved individuals,<br />

the responsible management officials, and witnesses<br />

• The No FEAR Act<br />

• Ethical issues in EEO counseling<br />

• Alternative dispute resolution<br />

Key Topics<br />

• Interpersonal issues in counseling<br />

• The counseling process: a step-by-step approach<br />

• Overview of federal EEO laws<br />

• Overview of the federal sector EEO process<br />

• Interviewing the responsible management official<br />

• Alternative dispute resolution (ADR): theory and practice<br />

• Informal resolution techniques for EEO counselors<br />

• Overview of harassment issues: the law and EEOC regulations<br />

• Thoroughly investigating claims of harassment<br />

• Meeting with the aggrieved individual after meeting with responsible<br />

management officials<br />

• Conducting the final interview<br />

• Drafting the EEO counselor report<br />

• Retaliation issues: how to spot and resolve them<br />

Equal Employment Opportunities | Workshops<br />

Special Features<br />

• Case studies<br />

• Limited class size<br />

• Interactive exercises<br />

• Individual work<br />

• Faculty experiences in the federal sector EEO process<br />

Who Will Benefit<br />

Federal-sector EEO counselors who need an annual refresher training<br />

experience<br />

Instructor<br />

Susan W. Brecher<br />

Call for Information 866-470-1922 | 35

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