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Diversity Management Certificate - ILR School - Cornell University

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$1295 | Course DV350<br />

The Essentials of Developing<br />

and Delivering <strong>Diversity</strong> Training<br />

February 26-27, 2009 . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

September 29-30, 2009 . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30<br />

<strong>Diversity</strong> <strong>Management</strong> | Workshops<br />

The cornerstone of effective diversity training is ensuring that management<br />

and employees have an experience that raises awareness, changes behaviors,<br />

and does not reinforce stereotypes and biases. Increasingly, when diversity<br />

training is developed improperly, it is fraught with legal risk and may cause<br />

backlash. This interactive course enhances your skill in developing and<br />

delivering diversity training by exploring:<br />

• Methods for identifying and planning diversity training needs<br />

• Training techniques, models, and ideas that get diversity messages<br />

across<br />

• Delivery skills critical for successful diversity training and information<br />

dissemination<br />

Key Topics<br />

• <strong>Diversity</strong> awareness training<br />

• Training needs assessment<br />

• <strong>Diversity</strong> skills training<br />

• Deciding whether training is the right intervention<br />

• Building support for training and minimizing resistance<br />

• Developing the training plan<br />

• Selecting the trainers: working through diversity issues at the<br />

individual level<br />

• Inclusive training practices<br />

• Avoiding backlash<br />

• Dealing effectively with the difficult issues (e.g., race, gender, sexual<br />

orientation, unearned privilege)<br />

• Avoiding the blame game<br />

• Legal issues in diversity training<br />

• Using instructional tools, overheads, PowerPoint, etc.<br />

• Online diversity training<br />

• Evaluating success and minimizing failure<br />

• Emerging issues in diversity training<br />

• Managing training consultants<br />

Special Features<br />

Delivery and critique of a training plan; delivery of a diversity training<br />

module; training demonstrations, application sessions, and critique<br />

Who Will Benefit<br />

HR, EEO/AA, diversity managers, consultants, and anyone with responsibility<br />

for training<br />

Instructors<br />

Marchita Stanton, David Ciliberto<br />

14 | Register at www.ilr.cornell.edu/mgmtprog

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