Diversity Management Certificate - ILR School - Cornell University

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$1195 | Course EO300 Advanced Issues in EEO Law June 10-11, 2009 . . . . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30 December 1-2, 2009. . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30 Equal Employment Opportunities | Workshops This highly interactive workshop provides EEO practitioners with the advanced skills needed to identify and address more complex issues in EEO law and procedure. Uniquely taught from the plaintiff’s and defense perspectives, this is a practice-based course where you will simulate an actual EEO dispute from an internal complaint to a trial using a single case study. Key Topics • Preparing for depositions • Retaliation: a hidden trap for the unwary employer • Best practices in training managers to avoid retaliation • Ethical problems in EEO Law • An in-depth look at the affirmative defense in Faragher and Ellerth • Effectively defending harassment cases (racial, gender, religion, national origin) • Making the “hostile workplace” less hostile: key strategies and techniques • Developing and delivering effective EEO training • Conducting internal EEO audits • Strategic EEO planning • Developing and maintaining effective relationships with the EEOC and your state and local human rights commissions • Trends in discrimination charges • Class action lawsuits • Using arbitration/mediation to avoid litigation • The ever-increasing importance of electronic evidence • Selecting, preparing, and effectively using expert witnesses Special Features This workshop builds on the skills taught in the “Law of EEO.” Prerequisite: “The Law of EEO” (page 25) or at least seven years of experience in EEO law Who Will Benefit Experienced EEO, AA, and HR managers and others who want an intensive, senior-level event that addresses the most important EEO developments impacting employers and their legal counsel Instructor Lisa R. Lipman 26 | Register at www.ilr.cornell.edu/mgmtprog
$1495 | Course EO231 The Dynamics of Handling EEO Complaints February 3-4, 2009. . . . . . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30 September 23-24, 2009 . . . . . . . . . . . . New York City. . . . . . . . . . . . . . . . . . 9:00 to 4:30 Handling EEO complaints internally is a highly sensitive, multi-faceted process that involves many people. This workshop provides you with a practice-based, step-by-step approach to enhance your understanding of: • The internal complaint handling process from A to Z • The legal requirements organizations must observe • Necessary technical and communication skills Key Topics • The complaint process – Defining the role of the EEO complaint handler – Comparing EEO complaint processes • Complaint intake – Handling the emotional aspects of complaints – Effective communication skills for complaint handlers – Essential interviewing questions – Legal concerns: EEO laws, confidentiality, and no retaliation • Structuring an investigation – Stating the issues in terms of EEO policy and laws – Using information-gathering techniques – Interviewing complainants and accused persons – Determining when to involve an attorney • Complaint resolution – Identifying solutions, interventions, or resolutions – Monitoring and following up on EEO complaints • Evaluating the effectiveness of the complaint process Equal Employment Opportunities | Workshops Special Features Simulated EEO complaints, including practice sessions, role play, professional critiquing, and skill pointers Who Will Benefit EEO and AA professionals who want to gain in-depth expertise in managing the internal EEO complaint process Prerequisite: Basic EEO legal complaint-handling knowledge or completion of “Overview of Internal and External EEO Complaint Procedures” (page 29) Instructors Susan W. Brecher, Shelley M. Greenwald, Barbara B. Kalish, Lorence L. Kessler, Andrea M. Basile Terrillion Call for Information 866-470-1922 | 27
Page 1 and 2: Spring-Fall 2009 Advancing the Worl
Page 3 and 4: Diversity, Inclusion, and EEO Pract
Page 5 and 6: Certificate and Certification Diver
Page 7 and 8: $1295 | Course DV221 Fundamentals o
Page 9 and 10: $795 | Course DV150 Diversity Aware
Page 11 and 12: $795 | Course DV237 Facilitating Di
Page 13 and 14: $795 | Course DV226 Strategic Diver
Page 15 and 16: $1695 | Course DV232 Diversity Trai
Page 17 and 18: $1295 | Course DV330 Training Diffi
Page 19 and 20: $795 | Course DV120 Effective Affin
Page 21 and 22: $995 | Course DV311 Global Competen
Page 23 and 24: $995 | Course DV312 New Applying Di
Page 25 and 26: Earn any of these certificates with
Page 27: $1795 | Course EO100 The Law of Equ
Page 31 and 32: $795 | Course EO130 Overview of Int
Page 33 and 34: $1195 | Course EO180 Data Analysis
Page 35 and 36: $795 | Course EO310 Conducting an E
Page 37 and 38: $795 | Course EO200 EEO Refresher f
Page 39 and 40: (Please copy to register additional

Diversity Management Certificate - ILR School - Cornell University

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