IBEC Quality Assurance Procedures.pdf - IBEC Training and ...

Quality Management System - IBEC Training Unit
TABLE OF CONTENTS
Topic
HETAC
Clause
Supporting Documents
SECTION A
Introduction to document 3
Continuous Improvement Cycle 5
Profile & Mission Statement A – 1 6
Quality Policy
Section B Quality Policy 8
1.1 – 1.7
Self Evaluation Policy Self Evaluation Policy 11
Communications Policy Communications Policy 12
Recruitment Policy Recruitment Policy 13
SECTION B
Management Structure 16
Staff Responsibilities and
Organisation Chart
B - 2.1 Org Chart 17
Page
Monitoring of Quality Objectives
Effective actions from monitoring
No quantifiable monitoring
B - 2.2
2.3
2.4
QP011 Management Review 20
Programme for design and approval,
subjects and Modules
B – 3.1
Stages in Design,Approval and
Delivery of New Programmes
QP007 Programme Design
QP007A Pilot Programme
QP007B Training Programme
QP007C Planning Training
22
23
29
30
32
Assessment of learners
B – 3.2
QP010 Assessment of Learners
NCI Exam Regs
33
37
Ongoing monitoring of programmes B – 3.3 QP008 Programme Monitoring 44
Evaluation of each programme at
regular intervals B – 3.4
QP011
QP012
SOP04
Internal Evaluation
External Evaluation
Presenters Checklist
46
49
51
Selection, appointment, appraisal B – 3.5 QP006 Staff Selection & Appraisal 53
and development of staff
Evaluating premises, equipment and
facilities B – 3.6
QP009 Service Evaluation
SOP005 Confederation House
57
60
Evaluating services related to
programmes of higher education B – 3.7
Quality Manual
62
and training
Evaluating the effectiveness of quality
QP003 Internal Audit
63
assurance procedures B – 3.8 QP004 Corrective Actions
65
Quality Management system, Rev: 002 Date: 4/01/2007 Training and Development Unit Page 2 of 69