IBEC Quality Assurance Procedures.pdf - IBEC Training and ...

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Quality Management System - IBEC Training Unit TABLE OF CONTENTS Topic HETAC Clause Supporting Documents SECTION A Introduction to document 3 Continuous Improvement Cycle 5 Profile & Mission Statement A – 1 6 Quality Policy Section B Quality Policy 8 1.1 – 1.7 Self Evaluation Policy Self Evaluation Policy 11 Communications Policy Communications Policy 12 Recruitment Policy Recruitment Policy 13 SECTION B Management Structure 16 Staff Responsibilities and Organisation Chart B - 2.1 Org Chart 17 Page Monitoring of Quality Objectives Effective actions from monitoring No quantifiable monitoring B - 2.2 2.3 2.4 QP011 Management Review 20 Programme for design and approval, subjects and Modules B – 3.1 Stages in Design,Approval and Delivery of New Programmes QP007 Programme Design QP007A Pilot Programme QP007B Training Programme QP007C Planning Training 22 23 29 30 32 Assessment of learners B – 3.2 QP010 Assessment of Learners NCI Exam Regs 33 37 Ongoing monitoring of programmes B – 3.3 QP008 Programme Monitoring 44 Evaluation of each programme at regular intervals B – 3.4 QP011 QP012 SOP04 Internal Evaluation External Evaluation Presenters Checklist 46 49 51 Selection, appointment, appraisal B – 3.5 QP006 Staff Selection & Appraisal 53 and development of staff Evaluating premises, equipment and facilities B – 3.6 QP009 Service Evaluation SOP005 Confederation House 57 60 Evaluating services related to programmes of higher education B – 3.7 Quality Manual 62 and training Evaluating the effectiveness of quality QP003 Internal Audit 63 assurance procedures B – 3.8 QP004 Corrective Actions 65 Quality Management system, Rev: 002 Date: 4/01/2007 Training and Development Unit Page 2 of 69
Quality Management System - IBEC Training Unit SECTION C General Agreement with Collaborating Bodies C - 1 67 SECTION A INTRODUCTION & BACKGROUND Quality Management system, Rev: 002 Date: 4/01/2007 Training and Development Unit Page 3 of 69
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