IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
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<strong>Quality</strong> Management System - <strong>IBEC</strong> <strong>Training</strong> Unit<br />
5.4.1 Appeals<br />
If a learner feels that the results achieved are not consistent with the work<br />
submitted, they may appeal <strong>and</strong> request a recheck.<br />
The appeals process shall be governed by the collaborating body’s appeals<br />
procedure<br />
5.5 Consistency between Assessors<br />
In general, the course tutor is the appointed assessor but if different assessors<br />
are required the following guidelines are in place to ensure consistency.<br />
a Model answers are prepared for each question at the planning stage<br />
b. Designated marks are allocated to question<br />
c. The answers <strong>and</strong> the allocation of marks are agreed at the planning<br />
stage with all staff involved in assessments<br />
The assessments <strong>and</strong> assignments are marked by the course tutors. These then<br />
go to the collaborating body with the exam scripts <strong>and</strong> overall marks, where they<br />
are r<strong>and</strong>omly checked by the exam boards for each course.<br />
5.6 Consistency with National St<strong>and</strong>ards<br />
The scripts are held by the collaborating body for further examination by HETAC if<br />
required.<br />
Learner certification will be kept on file.<br />
Records of staff training relating to assessments will be held in their personnel<br />
files.<br />
5.7 Learner Feedback<br />
Upon completion of the assessment the learner will receive direct feedback from<br />
the course tutor <strong>and</strong> their results from the collaborating body.<br />
<strong>Quality</strong> Management system, Rev: 002 Date: 4/01/2007 <strong>Training</strong> <strong>and</strong> Development Unit Page 36 of 69