IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
IBEC Quality Assurance Procedures.pdf - IBEC Training and ...
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<strong>Quality</strong> Management System - <strong>IBEC</strong> <strong>Training</strong> Unit<br />
Each has their own equipment for delivering any training programmes –<br />
laptop <strong>and</strong> projector.<br />
Monitoring<br />
A contract is set out outlining <strong>IBEC</strong>’s expectations of them while they work as<br />
external presenters for the organisation.<br />
A trial presentation is then held with the Head of <strong>Training</strong> assessing their skills<br />
<strong>and</strong> competence as a trainer. CCTV is used to monitor <strong>and</strong> record their<br />
inputs.<br />
If the person is successful, a short input is offered to them on a public<br />
programme with a ‘live’ group. Based on this input <strong>and</strong> the assessment of the<br />
group, further work may be offered to the person.<br />
The quality of the presentations <strong>and</strong> content is assessed on an on-going basis<br />
by the learners using feedback forms which concentrate on the following key<br />
points<br />
Trainers knowledge of the subject matter<br />
Ability to impart his/her knowledge to the learners<br />
Presentation skills.<br />
Presenters are also assessed by the Head of <strong>Training</strong> throughout the year as<br />
she monitors the delivery of a programme periodically as it progresses.<br />
<strong>Quality</strong> Management system, Rev: 002 Date: 4/01/2007 <strong>Training</strong> <strong>and</strong> Development Unit Page 56 of 69