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IBEC Quality Assurance Procedures.pdf - IBEC Training and ...

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<strong>Quality</strong> Management System - <strong>IBEC</strong> <strong>Training</strong> Unit<br />

QMS PROCEDURE<br />

Subject: Corrective & Preventive Actions<br />

Number: QP005<br />

Issued By: Carol Kenna Approved By: Jenny Hayes<br />

Effective Date 1 st August 2006 Rev: 001<br />

3. The nature of the problem will be clearly documented<br />

4. In order to reach a resolution, a thorough investigation will be initiated.<br />

5. The resolution of the problem will be documented in the corrective action<br />

section of Form 007<br />

6. When the resolution has been completed, the Head of the <strong>Training</strong> Unit will<br />

review it for effectiveness. If she is satisfied with the response, she will close off<br />

the request.<br />

Problems <strong>and</strong> Corrective Action reports will be analysed each month in order to<br />

identify possible trends <strong>and</strong> implement preventive actions where necessary<br />

Our continuous monitoring ethos also allows us to implement preventive actions<br />

prior to problems occurring<br />

<strong>Quality</strong> Management system, Rev: 002 Date: 4/01/2007 <strong>Training</strong> <strong>and</strong> Development Unit Page 66 of 69

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