Evaluation of the Integrated Humanitarian Settlement Strategy (IHSS)

identification of statistical, financial and other service data.
A1.4 Finalisation of evaluation framework
To finalise the evaluation framework the following steps were taken:
Clarification and confirmation with the Departments about the research tasks, processes and
protocols to be followed.
Clarification with the Reference Groups about client recruitment.
Defining the roles and responsibilities for the consultants and Departmental staff.
Confirming the fieldwork locations and organisations to be visited.
Finalising a timetable for the completion of key milestones.
A1.5 Evaluation website
The website content comprised an evaluation overview, the terms of reference, the methodology,
links and information on making a submission (including the question guides). This content was
similar to the information mailed out to service providers, volunteer groups and stakeholders.
The website was functional from 4 th November 2002.
Urbis Keys Young received numerous inquiries regarding the evaluation and a total of 30 written
submissions were received (12 responses from CSR groups, 7 responses from service providers and
11 other stakeholder responses).
A1.6 Fieldwork
Twelve locations were identified in which to conduct fieldwork. These were spread across Australia
and provided a suitable balance of regional and metropolitan areas:
Sydney (NSW)
Adelaide (SA)
Canberra, Wagga Wagga 3 (ACT)
Perth (WA)
Hobart, Launceston (Tas)
Darwin (NT)
Melbourne (Vic)
Brisbane, Cairns, Toowoomba (Qld)
The fieldwork was undertaken during November 2002 by four Urbis Keys Young researchers.
A clear procedure was developed for recruiting, liasing with and interviewing members of each of
these groups. This is described below.
3
Although Wagga Wagga is in NSW it is included in the ACT region and serviced from the ACT.
A2
Evaluation of the Integrated Humanitarian Settlement Strategy 27 May 2003