The Group KD Group and KD Group dd

The KD Group Annual Report 2009
Training and employee development
We look upon investment in the knowledge of our employees as investment in the future of the KD Group. Therefore we
systematically invest in increased professional competence, general work competences and innovation of our employees. In
2009 this was achieved through education, training and particularly through internal transfer of knowledge.
Supporting formal education and training
At the Group KD Group, we provide support and encourage our employees to continue education to achieve a higher level of
formal education. To this aim we fund education and provide additional study leave for all employees who decide to pursue
further education. We are aware that through formal education and increased level of education, we will ensure new
knowledge, modern practices and latest information flowing to the Group.
Internal transfer of knowledge
In 2009 we strived to further establish the concept of internal education and to include all potential internal tutors in the
process of continual education in individual professional areas as well as in general. We ensured uninterrupted transfer of
knowledge between employees with the help of modern technology, and particularly through audio and video technology and
we have begun establishing our internal knowledge base. The knowledge transfer was based primarily on the working
system of learning using the Dschool method, and involved all employees in the workshops according to their competences
in individual work areas.
Additionally we strived to build up our internal library to promote knowledge transfer and self-learning process of employees.
Monitoring job optimising and employee remuneration
The Group KD Group is aware that efficient system of success recognition and remuneration is an extremely important
element of human resource management towards their satisfaction and commitment.
Employee remuneration
Currently we are upgrading the complete system of employee remuneration at the Group level to promote success,
entrepreneurial spirit and innovation of our employees. As we are also aware of the power and importance of non-financial
remuneration, we have deliberately supported recognition of achievements of individuals with suitable commendation
whenever appropriate.
Care for our employees
As the Group is active in the services sector, we are well aware of our strong dependency on satisfied, committed and
motivated employees as it is only through them that we can satisfy the needs and aspirations of our stakeholders – business
partners, customers and owners. .
Attention to our employees
In 2009 we again surprised our employees with small tokens of appreciation at their job positions such as gifts and greetings
cards on major celebrations and events, Christmas gifts for children and organisation of “The First Day of School” We also
made it possible for our employees to participate at a variety of cultural events, concerts and other events. Special attention
was devoted in 2009 to all those who have been with the Group for a number of years to show our appreciation for their
commitment and loyalty.
Developing a close-knit working group
Our employees actively participated and socialised in the “Kaj Dogaja” sports club and organised the fifth, now traditional KD
Bowling Challenge. In addition we organised a number of teambuilding events where in addition to gaining new knowledge,
employees were able to get to know each other better and socialise at a number of internally organised workshops and
meetings organised with the most senior management.
Charity and solidarity
We would like to point out that the employees of the Group KD Group in 2009 again regularly attended blood donor
campaigns and by donating little something of our own we contributed to the wider social community. We also assisted in
education and promotion of charity work with the younger generation.
Health and safety at work
At the Group KD Group we strive to ensure optimum and pleasant working environment for all employees. In 2009 we again
provided safe and appropriate working conditions and pleasant working environment. We regularly monitored and continually
improved the quality of food served in our KD restaurant. At request of our employees we included vegetarian dishes on the
menu and continually improved selection of dishes as we support and encourage our employees to pursue healthy life styles.
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