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<strong>The</strong> <strong>KD</strong> <strong>Group</strong> Annual Report 2009<br />

3. OPERATIONS OF <strong>KD</strong> GROUP COMPANIES<br />

BANKING AND INVESTMENT FUND MANAGEMENT<br />

Banking<br />

2009 marked the entry of the <strong>Group</strong> <strong>KD</strong> <strong>Group</strong> in the banking sector. On 2 March 2009, following a resolution of the Bank of<br />

Slovenia to grant licence to <strong>KD</strong> BPD for the performance of banking <strong>and</strong> financial services <strong>and</strong> resolution of the Securities<br />

Market Agency to grant permission to <strong>KD</strong> BPD for statutory conversion from a limited liability company into a public limited<br />

company, the company became a public limited company <strong>and</strong> assumed a new name of <strong>KD</strong> Banka. Initially, <strong>KD</strong> Banka<br />

concentrated on private, personal <strong>and</strong> investment banking services, including stockbrokerage, individual asset management<br />

<strong>and</strong> corporate finance services. However, in order to adjust to the changed economic conditions, <strong>KD</strong> Banka decided for early<br />

implementation of the basic corporate banking services, while at the same time it was developing services for the mass<br />

market, which began to be marketed through the sales network of <strong>KD</strong> Finančna točka branches in February 2010.<br />

In a<strong>dd</strong>ition to <strong>KD</strong> Banka in Slovenia, in 2009 the following companies within the banking segment operated on foreign<br />

markets: <strong>KD</strong> Securities in Bulgaria, SSIF <strong>KD</strong> Capital Management S. A. in Romania, <strong>and</strong> <strong>KD</strong> Upravljanje imovinom d. o. o.,<br />

Zagreb, in Croatia. With the aim of adapting to the market circumstances <strong>and</strong> business optimisation of the stockbrokerage<br />

segment, in 2009 we began the process of the closure of <strong>KD</strong> Securities in Bulgaria.<br />

<strong>KD</strong> Bank's main projects in 2009 included successful start-up of the banking operations, development of the bank's<br />

infrastructure <strong>and</strong> services, <strong>and</strong> implementation of the private <strong>and</strong> personal banking concepts based on a wide palette of<br />

banking <strong>and</strong> non-banking services <strong>and</strong> top quality relationship with clients, <strong>and</strong> recruitment of new clients. Initially <strong>KD</strong> Banka<br />

entered the market of wealthy clients under the <strong>KD</strong> Privilege trademark intended primarily for increasing wealth <strong>and</strong> as such<br />

is designed to meet requirements of the most dem<strong>and</strong>ing individuals. As part of positioning <strong>and</strong> consolidating the reputation<br />

of <strong>KD</strong> Banka in the field of private banking <strong>and</strong> in order to gain new clients <strong>and</strong> strengthen relationships with other<br />

professional <strong>and</strong> influential public, in September 2009 <strong>KD</strong> Banka invited the then Nobel prize winner for economy, professor<br />

Paul Krugman, one of the most admired <strong>and</strong> influential world economists to be a speaker at the professional event <strong>KD</strong><br />

Privelege. Professor Paul Krugman, professor of economy at the University of Princeton, talked about the current financial<br />

crisis, its origin, development <strong>and</strong> future measures of the financial sector <strong>and</strong> global economy. In the organisation of the<br />

event, <strong>KD</strong> Banka set up excellent cooperation with the Faculty of Economy in Ljubljana as the partner of the event <strong>and</strong> longterm<br />

relationships with other influential associations.<br />

In 2009, <strong>KD</strong> Bank focused on private <strong>and</strong> investment banking. We have developed a range of products for corporate entities<br />

inclusive of transaction accounts, deposits <strong>and</strong> a variety of credit facilities as well as online bank »Halcom«. For retail clients<br />

<strong>KD</strong> Banka developed variety o personal accounts, payment cards, savings accounts, deposit accounts with various<br />

maturities, Lombard loans <strong>and</strong> online banking. At the beginning of 2010, <strong>KD</strong> Banka entered the mass market with<br />

st<strong>and</strong>ardised products where the key sales channels include online banking <strong>and</strong> the network of <strong>KD</strong> Finančna točka branches<br />

all over Slovenia.<br />

At the end of 2009, <strong>KD</strong> Banka had over 3,200 clients, while total value of assets held by private clients <strong>and</strong> assets under<br />

individual management stood at EUR 51 million, <strong>and</strong> EUR 336 million of brokerage assets. <strong>The</strong> operations of the banking<br />

division were marked by financial crisis to which we have responded efficiently. Much attention was devoted to<br />

communications with our clients as we believe that direct communication is of vital importance as it enables development of<br />

an individual relationship between a bank clerk <strong>and</strong> the client. <strong>The</strong>refore we adjusted our communications with clients to the<br />

time that was most suitable for them. In terms of corporate communications our efforts were devoted to the positioning <strong>and</strong><br />

consolidating the recognition of the bank <strong>and</strong> its trademark <strong>KD</strong> Privilege. Improved client communications, further<br />

development of <strong>KD</strong> Banka products <strong>and</strong> services, <strong>and</strong> successful marketing of our products that allow for a number of<br />

options to increase wealth, are the vital elements for realising the set goals.<br />

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