string

If you cannot log in to the system as root, despite knowing the proper password, it is
possible that the /etc/passwd file is corrupted. Try to log in as a regular user and
su(1M) to root.
If that doesn’t work, see the message "su: No shell" and follow most of the
instructions given there. Instead of changing the default shell, make the password
field blank in /etc/shadow.
lp hang
Cause
On a print server, the queue continues to grow but nothing comes out of the printer.
The printer daemon is hung.
Action
Here is a simple procedure for flushing a hung printing queue: 1. Login or switch
user to root; 2. Issue the reject(1M) printername command to make sure no one
sends any job to the printer; 3. Turn off power to the printer; 4. If the active job
appears to be causing the hang, remove it from the print queue with the cancel(1)
jobnumber command, and ask the owner to requeue that print job; 5. Shut down the
print queue with the /usr/lib/lpshut command; 6. Remove the lock file
/var/spool/lp/SCHEDLOCK and the temporary files /var/spool/lp/tmp/*/*;
7. Turn the printer back on; 8. Restart the print queue with the /usr/lib/lpsched
command.
See Also
For more information on print queuing, see the System Administration Guide, Volume
II. If you are using the AnswerBook, "print server" is a good search string.
104 Solaris Common Messages and Troubleshooting Guide ♦ October, 1998