02.03.2014 Views

Tornado

Tornado

Tornado

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

9<br />

Customer Service<br />

9.1 Introduction<br />

Wind River Systems is committed to meeting the needs of our customers. As part<br />

of that commitment, we provide a variety of ways of contacting our Customer<br />

Support group:<br />

■<br />

The <strong>Tornado</strong> Launcher<br />

The launcher’s Support menu provides a structured online system for<br />

requesting help with any WRS product. For more information, see 9.2 WRS<br />

Support Services, p.294.<br />

■<br />

support@wrs.com<br />

You can use this e-mail address directly to contact customer support if you<br />

prefer, although using the Support menu is usually helpful.<br />

■<br />

The World Wide Web<br />

The most current information about Wind River products and services,<br />

including training courses and schedules, is always available under<br />

http://www.wrs.com. The launcher provides quick access to several starting<br />

points in our Web publications; see 9.3 WRS Broadcasts on the World Wide Web,<br />

p.301.<br />

■<br />

1–800–872–4977 (1–800–USA–4WRS)<br />

Within the North America, you can contact us with a toll-free voice telephone<br />

call. In other countries, please contact your distributor (see the back cover).<br />

293

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!