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<strong>Tornado</strong> 2.0<br />

User’s Guide<br />

Delete<br />

Delete the currently displayed TSR from your saved-TSR history.<br />

Quit<br />

Abandon this form immediately; discard any changes entered since the last<br />

save.<br />

Edit<br />

Bring up the editor specified by your EDITOR environment variable on the<br />

contents of the Description of Problem field.<br />

Append<br />

Add the contents of another file to the end of the Description of Problem field.<br />

(This button brings up an auxiliary dialog box to specify the file name.)<br />

Self Info<br />

Bring up the Customer Information form shown in Figure 9-1.<br />

Send Mail<br />

Save the current support request, then send the support request through e-<br />

mail or print the trouble report. This button brings up the dialog shown in<br />

Figure 9-4.<br />

Figure 9-4<br />

TSR Submission Dialog<br />

If you have access to Internet mail, press the Send Mail button on this dialog box<br />

to transmit the support request. Fill in the CC to field as desired; the Mail to field<br />

comes up pre-loaded with the address specified in your saved customer<br />

information. The Print button sends a printout of the TSR, formatted in the<br />

same way as for electronic mail, to your default printer, 2 and abandons the<br />

2. You can change your default printer by defining the PRINTER environment variable.<br />

300

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