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Konkuk University Medical Center and its ... - Korea IT Times

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u-Finance<br />

Different is Better<br />

Citibank <strong>Korea</strong> has a new campaign – It's Different!<br />

When looking for a financial institution<br />

there are a couple of things that<br />

have to be right. One is that they have<br />

to have a track record that demonstrates<br />

that they can meet your individual<br />

needs <strong>and</strong> another is they are someone<br />

you can trust with your money.<br />

For many expats in <strong>Korea</strong>, when it's<br />

time to find a bank they can trust, the<br />

first name that comes to mind is<br />

Citibank. Citi's high profile in the industry<br />

<strong>and</strong> reputation as a leader make<br />

global citizens the world over familiar<br />

with the company. The general perception<br />

is that a company like Citi will do<br />

the right thing when it comes to taking<br />

care of their customers <strong>and</strong> their businesses.<br />

Citibank in <strong>Korea</strong><br />

For <strong>Korea</strong>ns, Citibank has been<br />

around for generations. Most foreigners<br />

in <strong>Korea</strong> hailing from the US, on the other h<strong>and</strong> know how<br />

big Citi is there, but until they start checking them out in <strong>Korea</strong>,<br />

have no idea of their history here. They might be surprised to<br />

learn that back in 1967 Citibank was the first foreign bank to set<br />

up shop in <strong>Korea</strong>. Over the years their capitalization has reached<br />

phenomenal levels - approximately KRW 1.5 trillion <strong>and</strong> shareholder's<br />

equity is at approximately KRW 5.5 trillion, which<br />

makes Citi the largest foreign investor in <strong>Korea</strong>. That alone says<br />

they are in <strong>Korea</strong> to stay. The last thing a banking customer needs<br />

is for their bank to cut <strong>and</strong> run when things get tough. Let's face it,<br />

the boarder between North <strong>and</strong> South <strong>Korea</strong> is the most heavily<br />

fortified in the world for a reason. Most foreign banking customers<br />

in <strong>Korea</strong> have a long-term commitment to be here <strong>and</strong><br />

they want to know that their bank does, too.<br />

Many factors influence the local economy, not the least of<br />

which are tense relations between the two <strong>Korea</strong>s <strong>and</strong> investors<br />

memories of the Asian financial crisis of 1997. Rather than playing<br />

it safe <strong>and</strong> pulling the plug when things have gotten tough in<br />

the past, Citi has stepped up to help. During the oil crisis in the<br />

42 KOREA <strong>IT</strong> TIMES | October 2010<br />

Citigroup <strong>Korea</strong> Inc. CEO Yung-Ku Ha<br />

1970's , the bank provided a US$ 200<br />

million loan. During the 1998 Asian financial<br />

crisis, Citi persuaded overseas<br />

creditors to roll-over US$ 21 billion of<br />

foreign debt. Citi also provided indirect<br />

assistance to <strong>Korea</strong> in working with<br />

US <strong>and</strong> <strong>Korea</strong>n authorities on the US$<br />

30 billion currency swap deal in Oct.<br />

2009. At the time there was a statement<br />

from the US Federal Reserve<br />

which said “... the Fed swap arrangement<br />

was universally applauded as a<br />

key confidence-building step, <strong>and</strong><br />

<strong>Korea</strong> already has begun to draw on<br />

it.” Hey, if the Fed trusted Citi to be<br />

the go-between on a deal like that, then<br />

the average customer should be able to<br />

trust them with their business. A little<br />

known fact is that Citi was awarded<br />

the national medal of “Soongryejang”<br />

in 1977, <strong>and</strong> “Heunginjang” in 1998<br />

by the <strong>Korea</strong> government.<br />

Citi's global perspective pays off for foreigners<br />

Going to a branch to find out if their business is really geared<br />

toward foreigners, will leave the prospective customer with a<br />

pleasant surprise. Citi has made banking easy for English-speaking<br />

foreigners, which is something that many banks in <strong>Korea</strong><br />

have tried to do, but really haven't gotten right. Citibank’s<br />

English-language services include Internet <strong>and</strong> mobile banking, a<br />

24/7 CitiPhone customer service, SMS notifications, <strong>and</strong> e-statements.<br />

The also have an ATM locator on their website <strong>and</strong> the<br />

machines operate 24×7×365.<br />

Taking the show on the road? Citi's got you<br />

covered<br />

Another thing that is important to business banking customers<br />

is that, when their business goes global, their bank will be able to<br />

keep up. Citi offers export/ import transactions, cash management,<br />

loan, bond issuance, foreign exchange, derivatives trading

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