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2005 ANNUAL REPORT - Renault

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<strong>Renault</strong> Commitment 2009<br />

An unprecedented product offensive in <strong>Renault</strong>'s history<br />

As the focus of <strong>Renault</strong>'s<br />

commitment to quality,<br />

the new Laguna will spearhead<br />

an unprecedented offensive<br />

for the expansion and renewal<br />

of the product lineup starting<br />

in 2007 to achieve<br />

the objectives defined<br />

in <strong>Renault</strong> Commitment 2009.<br />

<strong>Renault</strong> will launch 26 new products over the duration<br />

of the plan – two in 2006 and an average of eight a year<br />

from 2007 to 2009. The average age of <strong>Renault</strong> models<br />

sold in Europe will drop from 3.8 years in <strong>2005</strong> to 2.2<br />

years in 2009. Half of the 26 new models will renew<br />

current offerings and the other half will expand<br />

the lineup.<br />

But quality rather than quantity will be the key to renewal,<br />

with products better focused on customers' needs<br />

and aspirations. The goal is to offer customers,<br />

everywhere in the world, cars that are more appealing,<br />

more relevant and more <strong>Renault</strong>.<br />

Focus on customers means focus on quality,<br />

and, importantly, the quality campaign that began in 2002<br />

got new impetus with the <strong>Renault</strong> Excellence Plan in <strong>2005</strong>.<br />

The results speak for themselves: Modus is in the top<br />

third of its segment for quality, and first indications show<br />

that New Clio is doing even better.<br />

On this basis, the product offensive will result in<br />

widening the lineup in four directions:<br />

- Firstly, <strong>Renault</strong> will creatively and rigorously renew<br />

the pillars of the existing range – the Mégane family,<br />

Twingo, Kangoo and Master;<br />

- Secondly, the company will develop a luxury range.<br />

Altogether eight new <strong>Renault</strong> and <strong>Renault</strong> Samsung<br />

Motors cars, among them the future Laguna, will be<br />

targeting this segment, with the last three to be rolled<br />

out in 2010. As a result, sales of cars priced above<br />

527,000 – the usual threshold defining the top of<br />

the market – will double.<br />

- Thirdly, <strong>Renault</strong> will launch innovative and relevant<br />

SUVs, 4x4s, crossovers and niche vehicles with<br />

targeted appeal in the middle as well as at the top<br />

of the range;<br />

- Fourthly, <strong>Renault</strong> will develop products to support<br />

growth in markets outside Europe. Several new<br />

models will be developed on the Logan platform,<br />

plus three for the domestic market in Korea and<br />

exports from that country. <strong>Renault</strong> will also launch<br />

at least five cars in Latin America during the plan.<br />

By taking customer expectations as the primary source<br />

of inspiration for all decisions, <strong>Renault</strong> intends to excel<br />

in bringing clever solutions to customers' rational needs<br />

and also to their emotional desires.<br />

In the same spirit, the company is considering ways<br />

to reinforce the <strong>Renault</strong> brand and regain the sort<br />

of recognition won in the 1980s and 1990s with cars<br />

like Espace, Twingo and Scénic.<br />

To achieve that, the <strong>Renault</strong> brand must again carry a<br />

promise of warmth, practical intelligence and joie de vivre.<br />

<strong>Renault</strong>'s new Clio III was voted<br />

Car of the Year 2006.<br />

8<br />

<strong>2005</strong> <strong>Renault</strong> Annual Report

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