Jan 2013 - S.P. Jain Institute of Management and Research

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Rainbow colours of innovation Women Management Program of FMB FMB Links (http://www.fmblinks.org) is an online initiative of the FMB department to connect with its students, alumni and all those with a keen interest in the Family Managed Businesses. The site has various initiatives and videos of lectures, student interviews, guest interviews, write-ups on the changes and the current dynamics of the FMB world. The latest video uploaded is a discussion of Role of Women in Business. Women are now playing an important role in running family businesses. According to Dr. Sumita Datta, Faculty SPJIMR, one of the factors responsible for the change has been the change in the family structure. Families are moving from the earlier joint family system to today's nuclear family. In the nuclear family system, the women perceive themselves as playing the role of a significant partner in the family and hence start contributing to the business. Another factor leading to an increased role for women is the better education and exposure that women entrepreneurs have these days. To address the needs of these women and help them in their journey of being better entrepreneurs, SPJIMR began its Women Management Programme in September 2011 with over 50 successful participants in first two batches . Alumni Disha Doshi, Director H.K. Printers Pvt. Ltd; Shiveni Kejriwal, Director, Remsons Industries Ltd; Nidhi Modi, Director, Modi Motors Agenicies Pvt. Ltd; Priti Gupta, Executive Director, Anand Rathi Fin. Services; Megha Poddar, Director, Siyaram Silk Mills Ltd., had this to say: All of them agreed that it is not easy to walk into any business, especially if you are a woman, without overcoming challenges and facing up to the concerns of customers and employees. Getting a foothold on the work domain and maintaining household responsibilities along with business leadership roles has been a challenge for all of them. Though they were all mentored since early childhood to work in the family business and handle responsibilities, they still found it tough to convince their teams that women meant business and in many ways had to work much harder than their male counterparts. They put in that extra effort and led their organisations to a new level by balancing family with work. All of them said that they have been able to succeed with the help and support of their parents, in-laws, spouses and their teams. September 1 – October 29, 2012 Centre for Entrepreneurship conducts Customised GYB Programme for Channel Partners - Danfoss India The Centre for Entrepreneurship conducted the second batch of Customised Grow Your Business Programme for the Channel Partners - Danfoss India, Power Electronics Division from September to October 2012. The objective of the MDP was to equip the channel partners with the knowledge, the skills and the attitudes to help them draw up a five-year vision plan and achieve the vision in an organised and professional manner. The success of the customized GYB programme can be gauged from participants' comments. The programme "was an eye opener", one participant said. Others said they "learnt what not to do", "learnt what is vision and goal and how to achieve these", and one described it as being "very beneficial to a first generation entrepreneur”. Mr. Ravichandran, Senior Director-Asia Pacific, Danfoss Motion Controls Division was present when the participants presented their individual vision documents. Mr. Ravichandran congratulated the participants for their efforts in putting together the vision document along with strategies for growth. He further observed that the focus on implementation and execution of the vision document testified to the overall success of the programme. 25
Rainbow colours of innovation IBM-SPJIMR SSME Centre conducts Advanced Certificate Programme in Services IBM-SPJIMR SSME Centre successfully organised the third edition of the Advanced Certificate Programme in Services which ended in November 2012. The programme adopted a three track approach and consisted of six modules over four months. Each module had one or two specific themes focusing on particular dimensions of services. Senior managers from companies like IBM, Hindustan Unilever, HDFC Bank, Atos India, TCS, Unfors Raysafe (India) Pvt Ltd and the Department of Posts participated in the programme. The total number of people indirectly influenced by the programme in this cycle alone stands at over 3,600. The faculty included professionals from IBM Senior Researcher- Haifa Research Lab- Israel, TCS, Marketing head of Centaur Pharma, Ex VP of Mahindra Satyam, Operations head - HDFC Bank, and professors from SPJIMR. The programme architecture has been adopted by organisations in other countries as well. The Centre is a unique establishment of its kind in India meant to promote Service Science and Management in various industries. Experiences of SSME participants Participation in this course provides me with fresh inputs on implementation & delivery of service systems…strongly recommended for professionals who aspire to be future leaders in service and servicerelated industry -Deepti Pandit, Channel Manager - Asset Desk, HDFC Bank. The SSME programme at SPJIMR is the first of its kind. The programme brought together the world of academics and industry to give a flavour of services and the complexities involved in delivering good services. What I appreciated most was that the programme combined theory and past research along with insights and application from various industries and practitioners -Dr. Maneesha Pednekar, Head- SI Quality & Security. The Services Sciences, Management & Engineering Course has given me the new view to services and also how the services is important not only to person, organisation or country but to the whole world. This should be a part of the curriculum of regular management and specifically how ethics plays a crucial role in this industry -Mr. Narendra Ghosh, Infrastructure Manager, IBM. I have a whole new perception of services, be it for my current service business, the services I obtain as a customer or for designing any future service business. It is commendable that such a unique programme is designed and executed with set objectives for Indian service professionals and entrepreneurs. I highly recommend this course for new entrants as well as established service entrepreneurs and professionals - Rahul Sanghavi, VP Marketing, Unfors Raysafe (India) Pvt. Ltd. It was a unique experience where I not only got to learn from renowned professors but also got a chance to interact with VPs, CIOs from banking, retail and IT sectors -Praveen Mehta (TCS), SPOC - APAC PM & VE Initiative. The four months of rigorous or shall I say entertaining weekends not only answered all my questions but also opened my mind to a whole new concept for service. Our perception of service has always been customer satisfaction but this programme made me think otherwise and open up to this vast topic and look at it in a broader sense. Today I can strongly and confidently speak/feel about various business aspects just the way our senior management does. The programme enriched my domain expertise in service and the methodology that it teaches us to use in our practical work. Bringing in such amazing speakers from all kinds of industry and getting a chance to listen to them itself has been a blessing. I strongly recommend this programme for all - Mohit Jain, Assistant Manager: Datacenter Operations, Tata Consultancy Services (TCS) 26
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Jan 2013 - S.P. Jain Institute of Management and Research

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