annual Report 2009 - STRATEC Biomedical AG

Report of the board of Management
Report of the supervisory board
THE share
Corporate Governance
Group Management report
Consolidated financial statements
Service
Development quality – Alongside the quality of development
results and the achievement of a balanced relationship
between price-sensitive specific development work
and recycling parts and modules, the reliability of analyzer
systems as experienced by end users is mainly affected
by the following factors:
• The complexity of the biochemical processes to be
automated in the respective analyzer system
• Consistent development measures, taking due account
of the relevant reliability criteria and ease of servicing
factors for the system solution
Due to regulatory requirements, quality enhancements
introduced at a later stage during serial production often
oblige customers to undertake a renewed audit of the
entire analytical process. The success of an analyzer
system family is determined by both aspects – high-quality
develop ment consistent with regulatory requirements and
rapid market access. The processes and methods in place
at STRATEC mean that we are optimally positioned to do
justice to requirements such as speed of development,
economic effectiveness and reliability.
Reliability and dependability as a system partner – One
critically important factor is the dependability of any statements
made between development partners, for example
about project plans. For interdisciplinary development
pro jects involving several development partners, compliance
with schedules, development expenses and the guaranteed
transfer price is crucially important for the success of the
overall project. STRATEC has successfully built up a very
good reputation in recent years in this respect.
STRATEC supplies several system partners who in turn
operate in competitive markets. One factor of key importance
for our partners, and thus for us, is that no expertise
should be shared between projects which may possibly
have to compete with each other during the marketing
stage.
By drawing on suitable processes, established procedures,
Chinese walls, project team selection and contractual
commitments, we permanently document our reliability
in terms of protecting expertise in our function as a system
partner.
Scalability – The technologies, established processes, high
degree of expertise, development, development transfer
and production available under one roof at STRATEC,
coupled with the relevant logistical structures, make
for a highly economical overall package for STRATEC’s
customers.
The expertise STRATEC has built up over many years
enables the company’s customers to define the development
costs and transfer prices for the analyzer systems
in development at the beginning of a development project
already. Once the specifications for an automated solution
have been determined, the parties contractually agree fixed
prices for the use of STRATEC technology and the transfer
price per analyzer system.
Moreover, minimum purchase volumes are defined for
each system family. This approach enables us to submit
highly detailed offers to our customers and provides them
with a solid costing basis within a favorable, attractive
structure.
Individual application of standards – STRATEC pursues
two fundamental approaches to development:
• The system platform business, in which a generic
system is adapted to customer-specific requirements.
• The new development business, in which new analyzer
systems are developed on the basis of existing
technologies.
In both cases we generate the predominant share of our
sales with solutions developed or adjusted to specific
customer requirements and which, once development
is complete, are then serially produced over a period of
several years.
stratec Annual Report 2009
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