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SAVE Commission's findings - La Follette School of Public Affairs ...

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are accrued throughout the year, even when<br />

bargaining is not underway, in DER’s Division<br />

<strong>of</strong> Collective Bargaining. This is one area where<br />

the private sector already supports many highly<br />

skilled practitioners who could operate under<br />

DOA oversight.<br />

GOAL #21: REGULATION FOR RESULTS<br />

21.1<br />

Reform lawmaking. To address the source <strong>of</strong><br />

rule inefficiency, the Legislature will be required<br />

to use the new legislative impact statement<br />

process to consider more fully the implications<br />

<strong>of</strong> their initiatives and the resulting rules and<br />

regulations. The statement will address duplication,<br />

truth in cost, cost-benefit, comparative<br />

risk and whether the law is drafted for the exception,<br />

instead <strong>of</strong> the norm.<br />

21.2<br />

Eliminate or revise irrelevant rules. To allow<br />

government to focus on results, not process,<br />

irrelevant rules and the paperwork they require<br />

must be discontinued or modified in a deliberate,<br />

ongoing process, with input. The private<br />

sector, local government and citizens<br />

should participate, under deadline pressure,<br />

in an honest assessment <strong>of</strong> all regulations, including<br />

licensed pr<strong>of</strong>essions.<br />

21.3<br />

Increase the use <strong>of</strong> education as a prevention<br />

tool. To effectively allow citizens to do the right<br />

thing, regulatory agencies should redirect resources<br />

from micro-scrutiny <strong>of</strong> process and<br />

paperwork to education that gives citizens,<br />

businesses, local governments and communities<br />

the information they need to do the right<br />

thing.<br />

21.4<br />

Agencies must develop missions with performance<br />

indicators. To be effective, agencies<br />

must have mission statements that result in<br />

mission-critical goals that drive actions and<br />

investments. Agencies have missions but they<br />

don’t always have appropriate impact on management<br />

systems.<br />

21.5<br />

Agencies should earmark funds for public liaison.<br />

To address a serious shortcoming in<br />

most regulatory agencies, strategy-driven liaison<br />

efforts should address serious misinformation<br />

about the goals, content and administration<br />

<strong>of</strong> administrative rules. Failure to do so<br />

will further undermine agency credibility.<br />

21.6<br />

21.7<br />

21.8<br />

21.9<br />

21.10<br />

21.11<br />

21.12<br />

Designate the Joint Committee for the Review<br />

<strong>of</strong> Administrative Rules as the state’s regulatory<br />

ombudsperson. To address serious complaints<br />

from businesses, local governments and<br />

the legal pr<strong>of</strong>ession about poor technical quality<br />

<strong>of</strong> rules and agency coordination in rule<br />

development, designate and equip the Joint<br />

Committee for the Review <strong>of</strong> Administrative<br />

Rules as the state’s regulatory ombudsperson<br />

and quality control entity.<br />

Use meaningful participative techniques. To<br />

open up the regulatory process to the people,<br />

regulatory bureaucracies should more aggressively<br />

use citizen participation techniques and<br />

advisory bodies (subject to Sunset).<br />

Create exchanges to enhance understanding.<br />

To achieve a greater appreciation for conditions<br />

“on each side <strong>of</strong> the fence”, regulatory<br />

agencies, local governments and businesses<br />

should exchange staff in work experiences.<br />

Leverage technology to enhance participation<br />

and education. To enhance public input and<br />

education, agencies should use their own resources<br />

as well as the <strong>Public</strong> Information Utility<br />

in rule development, training, coaching and<br />

problem solving.<br />

Create a system <strong>of</strong> regulatory circuit riders.<br />

To provide more convenient services and address<br />

uneven application <strong>of</strong> rules across the<br />

state, create a circuit rider function that can<br />

result in on-site, consolidated permits based<br />

on the needs <strong>of</strong> the site, not the state agency.<br />

Use performance, not process, for regulatory<br />

systems. To move toward results-driven regulations,<br />

agencies and the Legislature should<br />

adopt cost effectiveness, comparative risk and<br />

a total regulatory impact analyses system and<br />

tools before setting priorities or making decisions.<br />

This will require major changes in budgeting,<br />

culture, skills and process in the Legislature<br />

and agencies and result in significant<br />

allocations <strong>of</strong> positions.<br />

Set enforcement priorities. To make best use<br />

<strong>of</strong> enforcement resources, set priorities and a<br />

means to address complaints and infractions<br />

<strong>of</strong> varying severity. Little is being done in this<br />

area now.<br />

CITIZEN • COMMUNITY • GOVERNMENT — WISCONSIN: THE 21 ST CENTURY 71

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