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Part D – Understanding and improving industry performance (PDF ...

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A theme running through submissions to the inquiry, <strong>and</strong><br />

through previous work on taxi issues by relevant bodies<br />

such as the Essential Services Commission (ESC), is the<br />

pernicious effect of quantitative limits on taxi licences <strong>and</strong><br />

the associated licence values (reflecting their scarcity)<br />

that such limits create. Hire car controls are less onerous<br />

<strong>and</strong> therefore create fewer problems, but still have<br />

undesirable effects.<br />

The Department of Transport (DOT) submits that the<br />

quantitative controls on taxi licences were ‘central’ to the<br />

taxi regulatory regime in Victoria <strong>and</strong> further notes:<br />

These restrictions were introduced in the 1930s<br />

during the Great Depression. However, the shape of<br />

the <strong>industry</strong>, <strong>and</strong> the nature of the challenges it faces,<br />

have changed dramatically since the 1930s. 9<br />

In general, limits on the number of new entrants into<br />

an <strong>industry</strong> are undesirable. However, there are some<br />

circumstances in which new entry is not, on balance,<br />

beneficial for the community. The conditions under which<br />

limited entry is beneficial are very unusual (see case study).<br />

In line with its focus on exploring reform from a service<br />

perspective, the inquiry’s analysis has concentrated on<br />

whether quantitative restrictions on taxi licences have had<br />

a detrimental effect on <strong>industry</strong> <strong>performance</strong>.<br />

<strong>Underst<strong>and</strong>ing</strong> the costs <strong>and</strong> benefits<br />

of entry restrictions<br />

Free entry of firms benefits the community if the gains<br />

from entry of new firms exceed their costs. Gains<br />

generally come from the increased competition that<br />

new entry generates: lower prices, better quality,<br />

increased incentives to produce more efficiently <strong>and</strong><br />

allowing for the introduction of new <strong>and</strong> different<br />

services. The costs of entry primarily come from<br />

the duplication of fixed costs: this can mean higher<br />

average costs for the <strong>industry</strong> as a whole.<br />

The possibility that there might be ‘too much’ entry<br />

from the community’s point of view is that, while<br />

the competition due to new entrants may have<br />

some desirable effects, these entrants also ‘steal<br />

business’ from existing firms, which could result<br />

in a fall in <strong>industry</strong> productivity. The net gain from<br />

entry depends on whether the competition benefits<br />

outweigh the productivity losses. Where competition<br />

cannot generate these net gains for some reason,<br />

this is termed a market failure.<br />

Applying this analysis to taxi services, there are both<br />

costs <strong>and</strong> benefits to new entry:<br />

• The costs are the duplication of fixed costs<br />

(vehicles, insurance, network service provider<br />

fees <strong>and</strong> so on), which mean that occupancy<br />

rates of vehicles are lower than they could<br />

be even when all dem<strong>and</strong> was served.<br />

• The benefits of entry result from new dem<strong>and</strong><br />

generated by lower waiting times, competition<br />

driving fares lower or increasing incentives to be<br />

efficient <strong>and</strong> to offer innovative services.<br />

Restrictions on entry can only be justified if the<br />

evidence suggests that the gains outweigh the<br />

costs. In particular, a finding that the benefits of<br />

restricting entry outweigh the costs would require an<br />

assessment that:<br />

• More entry would not increase the number of<br />

expected trips or passenger kilometres (which<br />

would, in turn, require that entry would not<br />

lower waiting times or that consumers were not<br />

sensitive to lower waiting times)<br />

• There would be little fare competition resulting<br />

from entry<br />

• The efficiency of fleet operation would fall<br />

• There would be few new <strong>and</strong> innovative services<br />

introduced by entrants.<br />

9 DOT, Op. Cit, p.1<br />

As well as these conditions being met at any point<br />

in time, these conditions would also need to hold<br />

over time.<br />

182

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