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Part D – Understanding and improving industry performance (PDF ...

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10.6. Regulations stipulating the<br />

functions of taxis, hire cars <strong>and</strong><br />

other forms of point-to-point<br />

transport<br />

Taxi <strong>and</strong> hire car licence conditions contain a number of<br />

provisions that are likely to have the effect of restricting<br />

competition between taxis <strong>and</strong> hire cars, <strong>and</strong> between<br />

these kinds of vehicles <strong>and</strong> other forms of public <strong>and</strong><br />

private transport.<br />

10.6.1. Competition between taxis<br />

<strong>and</strong> hire cars<br />

Features of regulation<br />

As noted in chapter 4, a number of regulatory features<br />

distinguish hire cars from taxis. In addition, a range<br />

of regulations that apply to taxis do not apply to hire<br />

cars, including common carrier obligations, availability<br />

requirements, livery <strong>and</strong> br<strong>and</strong>ing st<strong>and</strong>ards, m<strong>and</strong>atory<br />

affiliation with a network <strong>and</strong> dispatch <strong>and</strong> hiring<br />

preferences for disabled passengers.<br />

Moreover, vehicles cannot undertake particular sorts of<br />

hirings that would move their regulatory status from taxi<br />

or hire car services to bus services. For example, if a<br />

vehicle has capacity for more than 10 passengers, it is<br />

classified as a bus <strong>and</strong> is regulated accordingly (including<br />

in some instances being precluded from offering some<br />

services that have been contracted exclusively to a<br />

particular bus company). In addition, if taxis or hire cars<br />

run to a fixed route <strong>and</strong> passengers share the ride, this<br />

can be classified as a bus route <strong>and</strong> bus regulation<br />

<strong>and</strong> restrictions again apply. This makes it very difficult<br />

for taxis <strong>and</strong> hire cars to offer more flexible transport<br />

solutions in Melbourne’s outer suburbs <strong>and</strong> regional areas<br />

where bus services may not be economic. It may also<br />

preclude them from offering other innovative services.<br />

Themes raised in submissions<br />

Submissions that raised the issue of competition<br />

between taxis <strong>and</strong> hire cars generally did this within the<br />

context of hire car ‘touting’ at Melbourne Airport. The<br />

inquiry has received few submissions seeking increased<br />

competition between taxis <strong>and</strong> hire cars.<br />

One submission did argue that there are unjustifiable<br />

restrictions on hire cars that prevent more effective<br />

competition with taxis. The ESC argues that by<br />

preventing hire cars from having a meter in their vehicles,<br />

this may lessen their ability to compete with taxis as<br />

straight fare comparisons are not available:<br />

At present, hire cars are prohibited from having a<br />

fixed fare schedule – for example, a price per<br />

kilometre, or per passenger. They must agree a total<br />

fixed fee for the journey before it commences. This<br />

constraint to the pricing of hire car services is highly<br />

unusual, <strong>and</strong> appears to be directed to limiting their<br />

effectiveness as competitors to taxis by preventing<br />

customers from being able to make clear price<br />

comparisons. It is recommended that this constraint<br />

be removed, thereby enabling hire cars to pursue<br />

pricing strategies that most effectively enable them to<br />

compete with each other <strong>and</strong> with taxi <strong>and</strong> other<br />

passenger services. 108<br />

The VTD submission argues that the primary rationale for<br />

regulating the hire car sector is to:<br />

…protect consumers (e.g. probity of licence holders<br />

<strong>and</strong> vehicle quality) <strong>and</strong> to maintain an appropriate<br />

balance between the taxi <strong>and</strong> hire car markets. 109<br />

Further, the VTD argues that as taxis are highly regulated,<br />

similar services such as hire cars should also be<br />

regulated to ensure that “taxi services are not duplicated<br />

by services that fall outside the regulatory framework…<br />

it may be appropriate to consider a similar, but lighter,<br />

accreditation scheme for hire car operators”. 110<br />

The VTD also notes an odd feature of the requirement<br />

that vehicles, when new, have to be subject to the luxury<br />

car tax threshold. This feature is that the strong Australian<br />

dollar has made luxury vehicles cheaper, but has pushed<br />

the value of these vehicles below the threshold – meaning<br />

that a vehicle that previously qualified no longer qualifies.<br />

Analysis in previous reviews<br />

In 1999, KPMG reviewed the restrictions on competition<br />

that were perceived to exist through regulation. The<br />

KPMG analysis suggested that there were two main<br />

restrictions on hire car licences compared to taxi-cabs:<br />

• Age <strong>and</strong> other vehicle restrictions<br />

• The requirement that hire cars must be pre-booked.<br />

108 ESC (2008b), Op. Cit., p.15<br />

109 VTD, Op. Cit., p.40<br />

110 Ibid.<br />

216

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