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Part D – Understanding and improving industry performance (PDF ...

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2. Supplying uneconomic services<br />

The second argument in favour of entry restrictions<br />

is that taxis are ‘common carriers’ forced to provide<br />

uneconomic services alongside more profitable services<br />

<strong>and</strong> that it is necessary to restrict competition <strong>and</strong> keep<br />

order in the market for these services to continue. For<br />

example, there are rules that unprofitable short fares<br />

cannot generally be refused <strong>and</strong> that taxis should provide<br />

services continuously across the week. This issue is<br />

raised most often in relation to country areas, where taxis<br />

are seen as having more of a ‘public transport’ role.<br />

There are two problems with using entry regulation<br />

to compensate taxi operators for providing<br />

uneconomic services:<br />

• First, commercial firms operating in such a market<br />

will always face strong incentives to only do things<br />

that are commercial, as this will maximise their profits.<br />

Therefore, a high degree of monitoring by the regulator<br />

will be required to enforce the regulations. This is<br />

apparent in the Melbourne metropolitan zone in the<br />

significant reported issues around short fare refusals.<br />

• Secondly, it is very difficult to determine by ‘how<br />

much’ competition should be restricted to achieve the<br />

objective. The <strong>industry</strong> will face strong incentives to<br />

overstate the costs of providing uneconomic services,<br />

as this will achieve a greater degree of restriction <strong>and</strong><br />

a higher level of profitability.<br />

A final point is that it would be more transparent <strong>and</strong><br />

efficient for government to fund any uneconomic<br />

services directly.<br />

It is not obvious to the inquiry that the benefits of<br />

requiring operators to provide uneconomic services could<br />

exceed the costs of restriction identified earlier.<br />

3. Improving <strong>industry</strong> viability<br />

The third argument supporting restrictions on licences<br />

is that they improve the viability of the taxi <strong>industry</strong> by<br />

minimising ‘dead running’ (the costs of running the taxi<br />

unoccupied) because occupancy is kept higher than it<br />

might otherwise be. Undoubtedly, entry restrictions do<br />

keep occupancy rates higher. This provides an efficiency<br />

benefit in that fewer vehicles are required to produce a<br />

given quantity of taxi trips. However, the inquiry notes<br />

two problems with using licence restrictions to keep<br />

occupancy high:<br />

• The value to taxi operators of generally higher<br />

occupancy rates becomes factored into the rental<br />

price of the licence 45 – This effect may be understood<br />

by considering what would happen if the number<br />

of taxis was reduced: occupancy rates are likely to<br />

rise 46 <strong>and</strong> so will the profitability of all taxi operators.<br />

However, this effect will be temporary. Operators<br />

will compete for new assignments by bidding<br />

away the new profits that are created. The value of<br />

the ‘occupancy benefit’ is therefore appropriated<br />

by licence holders. The implication of this is very<br />

important: the financial pressures faced by operators<br />

<strong>and</strong> taxi drivers, <strong>and</strong> the incentive to cut costs <strong>and</strong><br />

overcharge passengers, will be the same as when<br />

there are no licensing restrictions. If the operator has<br />

to lease a licence, the required occupancy rates for a<br />

taxi operator to break even are much higher than they<br />

would be if licences were not restricted (<strong>and</strong> had no<br />

value). In other words, there is no sustainable benefit<br />

that can accrue to either taxi operators (or indeed<br />

to taxi drivers) from licensing restrictions unless<br />

further restrictions are imposed. Service delivery<br />

can therefore be expected to be no better under a<br />

restricted entry regime than an unrestricted regime.<br />

• Restricting the number of vehicles makes waiting<br />

times longer for consumers than they would<br />

otherwise be at certain times or locations – This<br />

has the effect of reducing consumer dem<strong>and</strong> for<br />

taxi services <strong>and</strong> reducing the number of trips<br />

undertaken. As identified earlier in this chapter, using<br />

entry controls to increase efficiency can only be<br />

justified if the introduction of new vehicles will have<br />

no effect on waiting times (<strong>and</strong> therefore on dem<strong>and</strong>)<br />

or that lower waiting times do not affect dem<strong>and</strong>.<br />

If not, there is a risk that the licensing authority will<br />

set supply at a level that does not deliver the kind<br />

of service that consumers prefer. Consumers may<br />

prefer a service with lower waiting times, even if<br />

higher prices result from lower occupancy rates.<br />

Many submissions to the inquiry suggest that<br />

service availability is lacking at certain times, not<br />

just in Melbourne but across Victoria. Without entry<br />

restrictions, waiting times would almost assuredly be<br />

lower <strong>and</strong> dem<strong>and</strong> higher at peak times.<br />

45 Only better-than-average occupancy <strong>performance</strong> cannot be captured<br />

by licence holders<br />

46 So long as the increase in waiting time does not decrease dem<strong>and</strong> so<br />

much that trips per vehicle falls<br />

194

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