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Part D – Understanding and improving industry performance (PDF ...

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Merging the taxicab markets of two closely related<br />

adjacent cities can improve market efficiency, even<br />

when taking the existence of extranormal profits into<br />

account. The number of available taxicabs increases<br />

as taxicabs are allowed to pick up passengers in the<br />

adjacent city. If the taxicab <strong>industry</strong>’s profit allowance<br />

is left unchanged, the benefits of the merger can be<br />

passed on to consumers through lower prices <strong>and</strong><br />

wait times. 91<br />

Flores-Guri further noted that the higher the probability of<br />

rides that cross zones, the larger the gains in efficiency.<br />

Further, <strong>and</strong> critically, Flores-Guri suggested that concerns<br />

about a loss of service in one of the zones might be<br />

misplaced: “evidence that taxicab profits are similar in both<br />

cities would indicate that taxicabs will continue to serve both<br />

cities once exclusive cruising regulations are removed.” 92<br />

10.4.4. Zoning issues raised during<br />

the inquiry<br />

A number of discrete issues about the effect of zoning<br />

regulations were raised with the inquiry, including:<br />

• The designation of the Melbourne metropolitan<br />

zone boundary<br />

• Whether the outer suburban zones should be<br />

maintained or brought within the metropolitan zone<br />

• Service concerns in the Yarra Valley potentially<br />

caused by zoning restrictions<br />

• The costs of Avalon Airport being in the Geelong<br />

taxi zone when much of the traffic from this<br />

destination is to or from Melbourne<br />

• The impact of zoning regulations on competition<br />

between networks.<br />

Metropolitan Melbourne boundary<br />

The inquiry received a submission from the Eastern<br />

Transport Coalition, a grouping of seven municipalities<br />

in Eastern Melbourne. The Coalition was critical of the<br />

current operation of the metropolitan <strong>and</strong> those country<br />

zones that border the metropolitan zone:<br />

The Metropolitan Taxi Zone boundary extends<br />

through three of the councils (Manningham City<br />

Council, Knox City Council <strong>and</strong> Yarra Ranges Council)<br />

who are members of the Eastern Transport Coalition<br />

which are all also located on the edge of the Urban<br />

Growth Boundary. As a result the issues faced by<br />

these councils with regards to transport <strong>and</strong> taxi<br />

provision are very similar.<br />

The key issue with the operation of taxis within the<br />

three Councils is the location <strong>and</strong> limitations on the<br />

operation of taxis outside the Metropolitan Taxi Zone<br />

boundary. Many people live within the Country Taxi<br />

Zone but access key services, including health,<br />

employment, transport, shopping <strong>and</strong> entertainment,<br />

within the Metropolitan Taxi Zone. While taxis operating<br />

on either side of the boundary are able to take fare<br />

paying passengers to the other zone, they are unable<br />

to pick up passengers on the return trip. This often<br />

results in passengers being refused travel in both<br />

directions causing inconvenience <strong>and</strong> delay for users<br />

<strong>and</strong>/ or poor financial viability for drivers. 93<br />

The problem experienced here is illustrative of problems<br />

of zoning, particularly when boundaries are not updated<br />

frequently to capture areas from which trips to <strong>and</strong> from<br />

the zones are common.<br />

This example is also a useful illustration of the<br />

problems that are caused by restrictions on licences. In<br />

principle, it should be straightforward to change zoning<br />

arrangements so that issues such as the one identified<br />

by the Eastern Transport Coalition could be resolved.<br />

The metropolitan <strong>and</strong> relevant country zones could<br />

simply be amalgamated <strong>and</strong> any inefficiencies avoided.<br />

However, because the licence values (profits) in the<br />

two zones are likely to be very different (with licences<br />

that are metropolitan-zoned trading for much higher<br />

prices), amalgamation could cause taxis in the existing<br />

country taxi zone to leave the area for the higher-yielding<br />

metropolitan zone. This could reduce service in the<br />

existing country zone. Indeed, even releasing more<br />

licences will not solve this problem unless it has the<br />

effect of equalising the profits available in serving the two<br />

areas. Any new licensees would prefer to service the<br />

metropolitan area unless the profits from serving the old<br />

zone area are the same.<br />

It is also possible that such problems could be avoided<br />

if overlapping zones were created, so that in border<br />

regions, there is less likelihood of service refusals <strong>and</strong><br />

dead running. But this would clearly be a second-best<br />

option <strong>and</strong> a highly-instrusive regulation to enforce.<br />

The outer suburban zone <strong>and</strong> neighbouring zones<br />

The status of the outer suburban zone has clearly been a<br />

point of debate for some time <strong>and</strong> has been raised again<br />

during the inquiry.<br />

91 Flores-Guri, Daniel (2005), ‘Local Exclusive Cruising Regulation <strong>and</strong><br />

Efficiency in Taxicab Markets’, Journal of Transport Economics <strong>and</strong><br />

Policy, Volume 39, <strong>Part</strong> 2, May 2005, p.164<br />

92 Ibid., p.165<br />

93 Eastern Transport Coalition, Submission to the Taxi Industry Inquiry,<br />

SS94, p.1<br />

<strong>Underst<strong>and</strong>ing</strong> <strong>industry</strong> <strong>performance</strong> CUSTOMERS FIRST 209

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