Sofaware S-boxtm

Troubleshooting
I changed the network settings to incorrect values and am unable
to correct my error. What should I do?
Reset the network to its default settings using the button on the back
of the S-box unit. See “Resetting the S-box to factory defaults,” page 141.
I am using the S-box with another DSL/Cable router, and I am
having problems with some applications.
The S-box performs Network Address Translation (NAT). It is possible to use
the S-box behind another device that performs NAT, such as a DSL router
or Wireless router, but the device will block all incoming connections
from reaching your S-box.
To fix this problem, do ONE of the following. (The solutions are listed in order
of preference.)
• Consider whether you really need the router. The S-box can be used as a
replacement for your router, unless you need it for some additional
functionality that it provides, such as Wireless access.
• If possible, disable NAT in the router. Refer to the router’s documentation
for instructions on how to do this.
The following suggestions will work only if the router is connected to the
WAN port of the S-box:
• If the router has a "DMZ Computer" option, set it to the S-box’s external IP
address.
• Set the router to direct all incoming connections to the S-box’s external IP
address.
Chapter 11: Troubleshooting 139