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Sofaware S-boxtm

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Troubleshooting<br />

To reset the S-box to factory defaults using the Reset button<br />

1. Make sure the S-box is powered on.<br />

2. Using a sharp object, press the RESET button on the back of the S-box<br />

steadily for seven seconds and then release it.<br />

3. Allow the S-box to boot-up until the system is ready (PWR/SEC LED<br />

flashes slowly or illuminates steadily in green light).<br />

142<br />

Warning – If you choose to reset the S-box by disconnecting the power<br />

cable and then reconnecting it, be sure to leave the S-box disconnected for<br />

at least three seconds, or the S-box might not function properly until you<br />

reboot it as described below.<br />

Rebooting the SofaWare S-box<br />

If your S-box is not functioning properly, rebooting it will often solve the<br />

problem.<br />

To reboot the S-box<br />

1. In the Navigation Bar click on Setup.<br />

The Internet page appears.<br />

2. Click the Firmware tab.<br />

The Firmware page appears.<br />

3. Click on Restart.<br />

A confirmation message appears.<br />

4. Click OK.<br />

The S-box is restarted (the PWR/SEC LED flashes quickly) and the<br />

following message appears.<br />

SofaWare S-box Getting Started Guide

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