Sofaware S-boxtm

Resetting the S-box to factory defaults
Troubleshooting
The SofaWare S-box allows you to reset its settings to factory defaults. When
you reset your S-box, it reverts to the state it was originally in when you
purchased it, and your firmware reverts to the version that shipped with the
S-box.
You can perform this action via the Web management interface (software) or
by manually pressing the Reset button (hardware) located at the back of the
S-box.
Warning - This operation erases all your settings and password information.
You will have to set a new password and reconfigure your S-box for Internet
connection. For information on performing these tasks, see “Configuring
Your S-box for Internet Connection,” page 27.
To reset the S-box to factory defaults via the Web interface
1. In the Navigation Bar click on Setup.
The Internet page appears.
2. Click the Firmware tab.
The Firmware page appears.
3. Click on Factory Settings.
A confirmation message appears.
4. Click OK.
The S-box returns to its factory defaults – this process might take up 30-60
seconds to finish.
At the end of the process the gateway restarts automatically and the
Gateway restart confirmation page appears.
5. Click OK.
The gateway is restarted and within one minute the S-box Welcome page
appears.
Chapter 11: Troubleshooting 141