Highways Agency Annual Report and Accounts 2011-2012

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Chief Executive’s Report Graham Dalton The opening to traffic of the new tunnels at Hindhead on 27 July, carrying the A3 trunk road under the Devil’s Punchbowl and completing a dual carriageway link from London to Portsmouth, was a high point in a busy year for the Highways Agency. It was not just the technical achievements of tunnelling in an environmentally sensitive area that marked this project out, nor the excellent relations with the local community during construction, but it was the successful completion of another high risk project on time, and on budget. It highlighted the Highways Agency’s capability as a leading public sector project manager and infrastructure business. As well as major projects successfully delivered, we made good progress with changes to our motorway Traffic Officer Service, defining and implementing the first phases of our Future Operating Model that will see enhanced traffic and incident management delivered at significantly lower cost. Meanwhile, we let the first of our area asset support contracts to a new performance specification and renegotiated most of our existing contracts, again realising cost savings and ensuring that we can continue to provide a good service to road users within the funding available to us. While there were many successes during the year, the tragic accident on the M5 near Taunton on 5 November when seven people died and fifty-one were seriously injured shocked the entire country. Though incidents of this severity are mercifully rare, it came as a stark reminder that too many people are killed or seriously injured on our roads every year. At the Highways Agency we will continue to operate, maintain and improve the network to the highest practicable levels of safety for both road users and road workers. Our non-executive chairman, Alan Cook, published his report A Fresh Start for the Strategic Road Network in November 2011, and many of his recommendations were subsequently accepted by the Secretary of State in May 2012. Throughout the year and the course of this review our staff and many of our suppliers have worked hard to deal with the uncertainty that such a study brings. So we welcome Alan’s conclusion that the Highways Agency is effective in fulfilling its role, and the Secretary of State’s vision that it should strive to be a best in class executive agency. We will now rise to the challenge set by the Secretary of State. The Highways Agency operates, maintains and improves one of the world’s most intensively used road networks – serving four million road users every day. Our National Traffic Operations Centre and seven regional control centres work to reduce the number of incidents, to provide information to road users and to manage incidents efficiently to minimise delays. Our Traffic Officer service responds to more than 20,000 incidents per month. We can only achieve this through the continuing effort and commitment of every one of our staff, our contractors and our engineering consultants. We have a good team, and together we will continue to deliver. Graham Dalton Highways Agency Annual Report and Accounts 2011-12
SECTION 1: About us Highways Agency strategic road network A74(M) Carlisle M6 M6 A69 Newcastle upon Tyne A1 A194(M) A1(M) Motorways Trunk Roads Sunderland A66 A66 A66(M) Middlesbrough M6 A1(M) A64 Liverpool M53 M55 M65 M606 M6 M61 M66 M62 M58 A627(M) M57 M62 M56 M60 M56 M67 Leeds M621 M1 Manchester Sheffield M18 M1 A1(M) M62 M180 A1(M) Kingston upon Hull M181 Nottingham A30 Plymouth M5 A5 A49 A303 A35 M50 M54 M6 Birmingham M4 M49 M48 Bristol M4 M5 M5 M32 A46 A50 M1 M6 Toll M42 M69 M6 M5 M42 M40 Oxford M27 M4 M271 M45 A34 A14 A5 A404(M) M27 M3 A1 Leicester A308(M) A3 M1 A1(M) A27 A1(M) M40 M25 M1 M11 M4 Southampton A3(M) M275 Portsmouth Northampton M4 M3 M25 Peterborough M23 A23 M25 M11 London Brighton M25 M20 M26 A120 A21 A47 Cambridge A12 M2 A11 M20 A14 Norwich A2 A30 A38 © Crown Copyright and database right 2012. All rights reserved. Ordnance Survey Licence number 100018928. Highways Agency Annual Report and Accounts 2011-12
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Highways Agency Annual Report and Accounts 2011-2012

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