Highways Agency Annual Report and Accounts 2011-2012

CONTENTS
Contents
Highlights 4-5
Foreword by the Chairman 7
Chief Executive’s Overview 9
Section 1: What we do 11
• Our role 11
• The strategic road network in England 11
• Vision and goals 11
• Looking to the future 12
• Our plans for 2012-13 12
Section 2: Affordable and efficient delivery 13
• Living within our means 13
• Our performance 2011-12 13
• Efficiency in delivery of major projects 16
• Improvements to the way renewal and improvement schemes are prioritised 16
• Improving the efficiency of traffic management 16
• Supporting economic growth through the Planning Protocol initiative 16
• New asset support contracts for maintenance and renewal of the network 17
• Integrated Asset Management Information System (IAM IS) 18
• Procurement 18
• Continued use of managed motorways 19
Section 3: Serving the public 20
• Providing a public service 20
• Safe roads 20
• Reliable journeys 23
• Informed travellers 24
• Listening to the customer 25
Section 4: People and partnership working with our supply chain 27
• The Highways Agency team 27
• Delivering through our supply chain 28
• Major investment projects 29
• Aiming for Zero 32
• Benefits of collaborative research 33
Section 5: Sustainability Report 34
Section 6: Governance Statement for the Highways Agency 2011-12 43
Section 7: Remuneration Report for the year ended 31 March 2012 55
Section 8: Statement of Highways Agency and Accounting Officer’s Responsibilities 60
Section 9: Certificate and Report of the Comptroller
and Auditor General to the House of Commons 61
Section 10: Financial Statements 63
• Statement of Comprehensive Net Expenditure 63
• Statement of Financial Position 64
• Statement of Cash Flows 65
• Statement of Changes in Taxpayers’ Equity 66
• Notes to the Accounts 67-102
Annex A: The Highways Agency Board and organisational structure 103
Highways Agency Annual Report and Accounts 2011-12