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Highways Agency Annual Report and Accounts 2011-2012

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Summary of our Performance: SECTION 2<br />

The Protocol has been<br />

widely viewed as good<br />

practice <strong>and</strong> its adoption<br />

has reduced the time<br />

<strong>and</strong> cost incurred by<br />

us in dealing with such<br />

applications. Reductions<br />

in costs for developers are<br />

achieved through making<br />

our modelling <strong>and</strong> traffic<br />

flow data available at no<br />

cost <strong>and</strong> through clearer<br />

guidance on what level of<br />

information is required at<br />

each stage.<br />

New asset support<br />

contracts for<br />

maintenance <strong>and</strong><br />

renewal of the<br />

network<br />

Over the coming years we<br />

need to continue to meet<br />

<strong>and</strong> exceed customers’<br />

needs in providing roads<br />

that are both safe <strong>and</strong><br />

reliable, but at a lower cost.<br />

In <strong>2011</strong> we developed the<br />

new asset support contract<br />

(ASC), which will gradually<br />

replace the existing<br />

arrangements, known as<br />

managing agent contractor<br />

(MAC) contracts, <strong>and</strong> will<br />

underpin the delivery of<br />

maintenance, renewal<br />

<strong>and</strong> improvement services<br />

for most of our motorway<br />

<strong>and</strong> trunk road network<br />

whilst delivering greater<br />

efficiency. The new ASCs<br />

reflect changes in our<br />

delivery requirements <strong>and</strong><br />

provide more flexibility in<br />

the way asset maintenance<br />

<strong>and</strong> improvements are<br />

delivered.<br />

The North West Service Delivery<br />

team, in discussions with its<br />

contractors <strong>and</strong> through careful<br />

risk management, has delivered<br />

savings totalling £5.4 million in<br />

<strong>2011</strong>-12, which were subsequently<br />

reinvested in further network<br />

improvements.<br />

The savings were achieved by:<br />

• Combining individual schemes<br />

to reduce the number of site<br />

compounds, overhead <strong>and</strong><br />

staffing costs.<br />

• Reviewing working methods<br />

such as contra flow traffic<br />

management <strong>and</strong> lane widths.<br />

• Adopting a flexible approach<br />

to network occupancy by<br />

extending the contractors<br />

working time where this could<br />

be done without adverse<br />

impact on traffic flow.<br />

Case Study:<br />

Savings made through<br />

introduction of LEAN<br />

techniques<br />

• Introducing managed daytime<br />

weekend lane closures <strong>and</strong><br />

overnight motorway closures.<br />

• Considering alternative options<br />

for vehicle recovery <strong>and</strong> speed<br />

cameras.<br />

The team has also been involved<br />

in cutting waste through the<br />

applications of LEAN techniques.<br />

The idea of LEAN is to maximise<br />

the value to customers whilst<br />

minimising waste. Techniques<br />

included introducing LEAN<br />

daily management boards on all<br />

major construction projects <strong>and</strong><br />

holding regular LEAN training<br />

sessions with their supply chain<br />

to drive carbon <strong>and</strong> monetary<br />

savings. Specific modifications<br />

to construction techniques have<br />

been introduced on a number of<br />

sites including the M60 Junctions<br />

19 to 22. £0.65 million cash <strong>and</strong><br />

efficiency savings have been<br />

achieved in <strong>2011</strong>-12.<br />

Contraflow in place to minimise lane closure<br />

<strong>Highways</strong> <strong>Agency</strong> <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2011</strong>-12

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