Highways Agency Annual Report and Accounts 2011-2012

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CONTENTS Contents Highlights 4-5 Foreword by the Chairman 7 Chief Executive’s Overview 9 Section 1: What we do 11 • Our role 11 • The strategic road network in England 11 • Vision and goals 11 • Looking to the future 12 • Our plans for 2012-13 12 Section 2: Affordable and efficient delivery 13 • Living within our means 13 • Our performance 2011-12 13 • Efficiency in delivery of major projects 16 • Improvements to the way renewal and improvement schemes are prioritised 16 • Improving the efficiency of traffic management 16 • Supporting economic growth through the Planning Protocol initiative 16 • New asset support contracts for maintenance and renewal of the network 17 • Integrated Asset Management Information System (IAM IS) 18 • Procurement 18 • Continued use of managed motorways 19 Section 3: Serving the public 20 • Providing a public service 20 • Safe roads 20 • Reliable journeys 23 • Informed travellers 24 • Listening to the customer 25 Section 4: People and partnership working with our supply chain 27 • The Highways Agency team 27 • Delivering through our supply chain 28 • Major investment projects 29 • Aiming for Zero 32 • Benefits of collaborative research 33 Section 5: Sustainability Report 34 Section 6: Governance Statement for the Highways Agency 2011-12 43 Section 7: Remuneration Report for the year ended 31 March 2012 55 Section 8: Statement of Highways Agency and Accounting Officer’s Responsibilities 60 Section 9: Certificate and Report of the Comptroller and Auditor General to the House of Commons 61 Section 10: Financial Statements 63 • Statement of Comprehensive Net Expenditure 63 • Statement of Financial Position 64 • Statement of Cash Flows 65 • Statement of Changes in Taxpayers’ Equity 66 • Notes to the Accounts 67-102 Annex A: The Highways Agency Board and organisational structure 103 Highways Agency Annual Report and Accounts 2011-12
SECTION 1: Highlights Highlights • A3 Hindhead tunnel was completed and opened to traffic. • Our LEAN programme was shortlisted for Civil Service awards. • A1 between Dishforth and Leeming upgraded to motorway standard. • First asset support contract awarded, to deliver maintenance, renewal and improvement services more efficiently • A404(M) bridge replacement wins Highways Magazine Excellence Awards 2011. Highways Agency Annual Report and Accounts 2011-12
Page 1 and 2: Safe roads, reliable journeys, info
Page 3: © Crown Copyright 2012 You may re-
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Published by TSO (The Stationery Of
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Highways Agency Annual Report and Accounts 2011-2012

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