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Highways Agency Annual Report and Accounts 2011-2012

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Operating the network: SECTION 3<br />

Traffic Officer laying out cones to<br />

provide a safe working area for the<br />

emergency teams<br />

deployed to the scene <strong>and</strong> work<br />

in conjunction with emergency<br />

services, providing a safe working<br />

area, enabling temporary closures<br />

from a single lane closure to a<br />

full closure of the motorway, with<br />

diversion routes clearly signed to<br />

keep the public moving. Incident<br />

scenes can be challenging <strong>and</strong><br />

dynamic in nature. Our main<br />

focus is to clear the carriageway<br />

effectively <strong>and</strong> minimise risk to the<br />

travelling public, whilst ensuring<br />

that road users are kept informed<br />

of incidents through media <strong>and</strong><br />

on-road message signs.<br />

A number of initiatives are<br />

being developed to improve<br />

incident management. A ‘CLEAR’<br />

Initiative has been developed in<br />

conjunction with the DfT, Home<br />

Office <strong>and</strong> the Association of<br />

Chief Police Officers (ACPO)<br />

to improve motorway incident<br />

management <strong>and</strong> reduce the cost<br />

on the economy of incident related<br />

congestion.<br />

The following graph displays<br />

the monthly profile of mean <strong>and</strong><br />

median incident duration times on<br />

motorways throughout <strong>2011</strong>-12.<br />

This is the first full year for which<br />

the data has been compiled <strong>and</strong><br />

we are therefore unable to identify<br />

seasonal variations. It illustrates<br />

that both the mean <strong>and</strong> median<br />

incident duration times increased<br />

in the second half of the year while<br />

the number of incidents recorded<br />

decreased.<br />

Mean <strong>and</strong> median incident duration times throughout <strong>2011</strong>-12<br />

No. of Incidents<br />

8,000<br />

7,000<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1,000<br />

0<br />

Impact Incidents Mean Duration Median Duration<br />

Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12<br />

50<br />

45<br />

40<br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

Mean Average Duration (minutes)<br />

Case Study:<br />

Acetylene gas research<br />

reduces incident related<br />

delays<br />

Opposite:<br />

Fire <strong>and</strong> Rescue Services<br />

attending an incident scene<br />

The <strong>Agency</strong> has been a key<br />

contributor in implementing<br />

a change to Fire <strong>and</strong> Rescue<br />

Service (F&RS) policy that will<br />

significantly reduce disruption to<br />

road users. Following combined<br />

research as part of the National<br />

Acetylene Stakeholder Group into<br />

the properties of acetylene gas, a<br />

recommendation has been made<br />

that in the event of an incident on<br />

the network involving acetylene<br />

gas, the hazard zone duration be<br />

reduced from potentially twentyfour<br />

hours to just three, at which<br />

point the cylinder can be removed<br />

from the network. We should now<br />

see much quicker resolution to<br />

these incidents for our customers,<br />

whilst not increasing the risk to<br />

operational fire fighters.<br />

<strong>Highways</strong> <strong>Agency</strong> <strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2011</strong>-12

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