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An Academic Online Resource at Técnico Lisboa<br />

Ana Moura Santos and Rui Costa<br />

which professors, while answering students’ questions<br />

during office hours, detect which are the contents that are<br />

more difficult for students to understand, and then propose<br />

to the student technical team that they record in the<br />

following week an explanatory video on the subject. With<br />

this quick feedback from the students, the project is quick<br />

to adapt to students’ needs. This is something that is hard<br />

to accomplish in general MOOCs, which are designed to<br />

serve the vast majority of students worldwide. Apart from<br />

this, the organization of the contents follows the general<br />

structure of a technical book, which is divided into several<br />

chapters that contain several separate topics, called in<br />

this project video modules. In this context, the expertise<br />

of the professors is used in order to guarantee that the<br />

contents are divided in the most accurate and correct<br />

manner, while students once more can give their input to<br />

highlight the topics in which they experienced the most<br />

difficulties. The feedback from students who have already<br />

passed a course whose videos are being developed is another<br />

determining factor in deciding where to focus efforts:<br />

it is better to reinforce topics that the majority of<br />

students have more problems dealing with.<br />

Another positive fact of having videos constructed in the<br />

form of granular modules is that, in the case of course curriculum<br />

changes, it is easier to replace or add a new video<br />

module to the project web platform. In addition, the project<br />

technical team, together with professors, found that<br />

there are some video modules that can be easily integrated<br />

within the curricula of different courses. For instance,<br />

matrix transformations, that are one of the basic concepts<br />

in Linear Algebra, are very useful in a Computer Graphics<br />

course, and in some other contexts. The separate video<br />

modules can, and should, be inserted in the topics of more<br />

than one course, therefore reducing the development<br />

cost of the project. This last feature also helps students to<br />

establish relations between basic concepts taught in the<br />

first years of their undergraduate studies and applications<br />

in several specific areas of their engineering degree.<br />

Therefore, having the contents developed within the<br />

institution, with faculty members from different departments<br />

involved, and delivered in the native language, the<br />

Academic project can solve the problems related with<br />

understanding and establishing connections between the<br />

technical jargon of the online contents and the ones actually<br />

taught in classes, while having videos directly correlated<br />

with learning needs.<br />

Since the project is at its very beginning, it is still hard<br />

to analyze all the benefits from the learning point of view.<br />

There are many clear advantages sensed by students such<br />

as any time/any place explanations and the possibility for<br />

a student to return to something only half understood in<br />

a class. To what extent a teacher at Técnico Lisboa can use<br />

these materials in a course also depends on his/her “beliefs”<br />

in this kind of content. To our knowledge, there are<br />

some faculty members already planning to use the video<br />

modules in a flipped classroom model in future semesters.<br />

First Statistics<br />

In order to assess the usefulness of this project, as well as<br />

to understand students’ needs regarding the proliferation<br />

of online-based educational (eLearning) content, different<br />

surveys and usage data analysis were performed. In this<br />

section we analyze first a survey carried out with the entire<br />

student community of Técnico Lisboa and then usage<br />

statistics of both the IEEE-IST Academic web portal and<br />

YouTube channel.<br />

During the first two weeks of March 2013, an online<br />

survey for undergraduates and master-degree students<br />

at Técnico Lisboa (circa ten thousand students) asked<br />

questions about their practices in the context of online academic<br />

resources. From the three thousand students who<br />

fully answered the questions of the survey, 59.54% said<br />

that they use online resources as a complement to standard<br />

classes, 82.58% of the students use online resources<br />

for clarifying not well-understood concepts and 69.68%<br />

answered that they use the contents in order to prepare<br />

for assessment, tests and exams.<br />

Taking into account the period between September<br />

2012 and February 2013, equivalent to one full semester<br />

of classes in Portugal, an analysis of the IEEE-IST Academic<br />

website traffic has been performed, based on several<br />

metrics. The website had a total of 16,959 visits from<br />

5,871 unique visitors, with a total of 58,041 page views,<br />

meaning a rate of 3.42 page views per visit. The average<br />

visit duration was of 5 minutes and 48 seconds. During<br />

this period, from all the visits registered, 65.53% were returning<br />

visitors, while 34.47% were new visitors.<br />

The above-mentioned results show that a good percentage<br />

of users felt the need to come back and use the<br />

IEEE-IST Academic portal again, spending a reasonable<br />

time browsing the site. It is important to note that You-<br />

Tube video viewers are higher than the viewers of the<br />

website, due to the direct browsing of the IEEE-IST Academic<br />

videos through the YouTube website and search<br />

engine.<br />

From the total number of visitors, 93.39% were from<br />

Portugal, while 4.9% (830 visits) were from Brazil. This<br />

number shows that, by creating video modules in Portuguese,<br />

other countries with the same native language<br />

can share the same produced materials. It is important to<br />

note that no advertising was done in Brazil regarding this<br />

initiative, meaning that all visitors ended up browsing the<br />

website as a result of search engine results.<br />

Regarding traffic sources, 34.81% were a result of<br />

search engine queries, 28.59% from references from<br />

other websites and social media and 36.60% came from<br />

direct traffic.<br />

Experience Track | 266

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