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Experiments with connectivism from a moderator’s point of view<br />

Jutta Pauschenwein, Erika Pernold and Eva Goldgruber<br />

Classic online courses<br />

For more than 10 years the ZML team has designed and<br />

moderated online courses in closed learning environments<br />

for a maximum of 15 learners. The participants<br />

were university teachers, schoolteachers and trainers<br />

who had to pay for these courses, which usually lasted for<br />

3 to 4 weeks. Course topics (42 to date) were arranged<br />

around e-learning pedagogy, the use of technology in<br />

learning and social competences such as moderating or<br />

reflecting online group dynamics.<br />

The approach of Salmon’s five-stage model for virtual<br />

groups - access, online socialization, information exchange,<br />

knowledge construction, and development - was<br />

adapted to the learners’ needs. Members of the ZML team<br />

were trained to become e-moderators. As moderators<br />

they developed ‘e-tivities,’ structured online tasks with a<br />

purpose, a task and the invitation to interact with other<br />

learners. Course participants were invited to fulfill these<br />

tasks in an e-learning platform and to discuss and reflect<br />

upon them in a forum (sometimes in the form of a wiki or<br />

blog). This concept fostered collaboration and learners<br />

wrote between 500 to 1900 contributions during these<br />

courses.<br />

The moderator plays an important role, as it is her or his<br />

responsibility to help learners to become active (especially<br />

during the first week), build an online group, and act in<br />

a self-responsible way. The moderator did not always assume<br />

the role of an expert; the larger part of moderating<br />

activities consisted of monitoring participants’ individual<br />

learning processes. In this way the moderator got to know<br />

the participants rather well.<br />

Open course based on connectivism<br />

(miniMOOC12)<br />

In February 2012 approximately 60 participants began<br />

the first open course, ‘Formation of the WLL+ network,’<br />

giving the ZML its first experience of how such an online<br />

training course could function.<br />

The concept was based on connectivism and MOOCs<br />

but included the approach of Salmon as well. The moderators<br />

formulated online tasks according to the concept of<br />

e-tivities. The participants should remix, re-purpose and<br />

feed forward their learning results and reflections, fulfilling<br />

online-tasks over a period of three weeks, which were<br />

formulated by the moderators. The online-tasks should<br />

help the participants to use Google+ as an online environment<br />

and explain how to build a network. All content was<br />

accessible at the WLL project blog (6), and participants<br />

communicated via Google+.<br />

The hybrid course (miniMOOC13)<br />

The concept of MOOCs was used again with some<br />

changes in the next open course, ‘Content Strategy in the<br />

WLL+ network’ (January and February 2013). One major<br />

course objective was to use the concept of MOOCs<br />

again but without losing the knowledge, experience and<br />

core of ‘classic’ online courses. The moderators aimed to<br />

combine the benefits of a protected learning process in<br />

a closed virtual environment and the challenges of open<br />

training. In this advanced concept learners could opt to<br />

collaborate in a closed setting first and afterwards progress<br />

to an open course.<br />

1. Preparation phase – Online Socialization in a safe environment.<br />

The first 10 days of the course were carried<br />

out in a closed facebook group. In this period the learners<br />

socialized with each other, shared materials and acquired<br />

technical knowledge for the open phase (see Figure 1).<br />

The moderators supported and encouraged the participants<br />

to be active and visible in the virtual environment.<br />

Figure 1. Facebook group.<br />

Figure 2. Google+ Hangouts.<br />

2. Open phase – training around ‘Content Strategy.’ At<br />

the end of the preparation phase the participants of the<br />

closed facebook group had to leave the protected environment<br />

and mix with other learners who had not participated<br />

in the preparation phase. During the open phase<br />

the learners could actively attend an online video chat in<br />

Google+ where experts gave a small amount of input and<br />

discussed participants’ questions (see Figure 2). These<br />

video chats were recorded and streamed via YouTube.<br />

The learners were able to watch the videos afterwards as<br />

well. The learners had to solve online tasks and share their<br />

findings with others. Again links, contents and tasks were<br />

collated on the Web Literacy Lab (7) site. By using the material<br />

and the videos, learners were prepared to deal with<br />

the tasks and contribute to video chats.<br />

Experience Track |278

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