A Review of the Event Analysis of Systemic Teamwork Methodology

HFIDTC/WP1.1.3/10
Version 2/ 31 October 2005
2 Introduction
The event analysis of systemic teamwork (EAST) methodology (Baber and Stanton 2004)
was developed as part of the HFI DTC work programme, and uses a combination of HF
methods to form a framework for analysing command, control, communication,
computers and intelligence (C4i) activity. With a view to the development of a generic
model of C4i, EAST has been applied to a number of diverse C4i scenarios, across a
number of different domains. The domains and scenarios in which EAST has been used
to analyse C4i activity are presented in Table 1.
Table 1 – EAST Analysis
Domain
Air Traffic Control
National Air Traffic Services
Energy Distribution
National Grid Transco
Fire Service
Military Aviation
E3D
Navy
HMS Driad
Police
Rail
(Signalling)
Scenario
Holding
Overflight
Departure
Approach
Shift handover
Barking switching operations
Feckenham switching operations
Tottenham return to service operations
Alarm handling operations
Chemical incident at remote farmhouse
Road traffic accident involving chemical tanker
Factory fire exercise #1
Factory fire exercise #2
General operation
Air threat
Surface threat
Sub-surface threat
Car break in caught on CCTV
Suspected car break in
Mobile phone robbery
Detachment scenario
Emergency Possession scenario
Handback a Possession scenario
Possession scenario
EAST review
In order to analyse the performance of the EAST methodology and its component
methods, a review of the method was conducted based upon the applications described
above. The review was based upon the same criteria that were used in the HF methods
review (Salmon et al 2004a) that was conducted for the development of the EAST
methodology. The criteria are outlined below:
1. Name and acronym – the name of the technique and its associated acronym.
2