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ensure that you include the right measures.<br />

For example, if members of your intended<br />

audience must know more about a topic<br />

before behavior change can take place,<br />

make sure you ask knowledge-related<br />

questions in your evaluation.<br />

From Whom<br />

You will need to decide how many members<br />

of each group you need data from in order<br />

to have a sufficiently powerful evaluation to<br />

assess change. Make sure you have<br />

adequate resources to collect information<br />

from that many people. Realize that you may<br />

also need a variety of data collection<br />

instruments and methods for the different<br />

groups from whom you need information.<br />

How<br />

Before you decide how to collect your data,<br />

you must assess your resources. Do you<br />

have access to, or can you train, skilled<br />

interviewers Must you rely on self-reports<br />

from participants<br />

Also consider how comfortable the<br />

participants will be with the methods you<br />

choose to collect data. Will they be willing<br />

and able to fill out forms Will they be willing<br />

to provide personal information to<br />

interviewers Will the interviews and<br />

responses need to be translated<br />

5. Collect Data<br />

Collect postprogram data. You should have<br />

collected baseline data during planning in<br />

Stage 1, before your program began, to use<br />

for comparison with postprogram data.<br />

6. Process Data<br />

Put the data into usable form for analysis.<br />

This may mean organizing the data to give<br />

to professional evaluators or entering the<br />

data into an evaluation software package.<br />

7. Analyze the Data to Answer the<br />

Evaluation Questions<br />

Use statistical techniques as appropriate to<br />

discover significant relationships. Your<br />

program might consider involving universitybased<br />

evaluators, providing them with an<br />

opportunity for publication and your program<br />

with expertise.<br />

8. Write an Evaluation Report<br />

A report outlining what you did and why you<br />

did it, as well as what worked and what<br />

should be altered in the future, provides a<br />

solid base from which to plan future<br />

evaluations. Your program evaluation report<br />

explains how your program was effective in<br />

achieving its communication objectives and<br />

serves as a record of what you learned from<br />

both your program’s achievements and<br />

shortcomings. Be sure to include any<br />

questionnaires or other instruments in the<br />

report so that you can find them later.<br />

STAGE 4<br />

Making Health Communication Programs Work 117

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