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Consider the Format<br />

Decide the most appropriate way to present<br />

information in the report to your audience.<br />

Consider the following formats:<br />

• Concise, including hard-hitting findings<br />

and recommendations<br />

• General, including an overview written for<br />

the public at the ninth-grade level<br />

• Scientific, including a methodology<br />

section, detailed discussion,<br />

and references<br />

• Visual, including more charts and graphics<br />

than words<br />

• Case studies, including other<br />

storytelling methods<br />

Selected Elements to Include<br />

Depending on your chosen audience and<br />

format, include the following sections:<br />

• Program results/findings<br />

• Evaluation methods<br />

• Program chronology/history<br />

• Theoretical basis for program<br />

• Implications<br />

• Recommendations<br />

• Barriers, reasons for unmet objectives<br />

9. Disseminate the Evaluation Report<br />

Ask selected stakeholders and key<br />

individuals to review the evaluation report<br />

before it is released so that they can identify<br />

concerns that might compromise its impact.<br />

When the report is ready for release,<br />

consider developing a dissemination<br />

strategy for the report, just as you did for<br />

your program products, so the intended<br />

audiences you’ve chosen will read it. Don’t<br />

go to the hard work of writing the report<br />

only to file it away.<br />

Letting others know about the program<br />

results and continuing needs may prompt<br />

them to share similar experiences, lessons,<br />

new ideas, or potential resources that you<br />

could use to refine the program. In fact,<br />

feedback from those who have read the<br />

evaluation report or learned about your<br />

findings through conference presentations<br />

or journal coverage can be valuable for<br />

refining the program and developing new<br />

programs. You may want to develop a formal<br />

mechanism for obtaining feedback from peer<br />

or partner audiences. If you use universitybased<br />

evaluators, the mechanism may be<br />

their publication of findings.<br />

If appropriate, use the evaluation report to<br />

get recognition of the program’s<br />

accomplishments. Health communication<br />

programs can enhance their credibility with<br />

employers, funding agencies, partners, and<br />

the community by receiving awards from<br />

groups that recognize health programs,<br />

such as the American Medical Writers<br />

Association, the Society for Technical<br />

Communication, the American Public Health<br />

Association, and the National Association of<br />

Government Communicators. A variety of<br />

other opportunities exist, such as topicspecific<br />

awards (e.g., awards for consumer<br />

information on medications from the U.S.<br />

Food and Drug Administration) and awards<br />

for specific types of products (e.g., the<br />

International Communication Association’s<br />

awards for the top three papers of the year).<br />

Another way to get recognition is to publish<br />

articles about the program in professional<br />

journals or give a presentation or workshop<br />

at an organization meeting or conference.<br />

120 Assessing Effectiveness and Making Refinements

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