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10. Thank participants for their cooperation.<br />

If you have incentives or token gifts,<br />

distribute them to participants as they<br />

leave. If you have provided a donation to<br />

a group in lieu of payment to<br />

participants, mention that you hope the<br />

group will find the donation helpful.<br />

Analyze the Pretest<br />

Analyze the questionnaires in two steps.<br />

First, tabulate or count how many<br />

participants gave each possible response<br />

to each question. Next, look for patterns in<br />

the responses to both closed- and openended<br />

questions. The patterns will help you<br />

draw conclusions about the effectiveness of<br />

your message. See Appendix A for detailed<br />

instructions on tabulating closed- and<br />

open-ended questions and for a table of<br />

average ratings to help interpret standard<br />

question responses.<br />

At this point, look at the overall results:<br />

• What did you learn from the pretest<br />

• Did your message receive a favorable and<br />

appropriate intended audience reaction<br />

• Did your message fulfill its<br />

communication objectives<br />

• What are your message’s strengths<br />

Weaknesses<br />

• Did answers to any particular question<br />

stand out<br />

Use your answers to these questions to<br />

decide whether your message is both<br />

effective and appropriate and whether you<br />

need to revise your message prior to<br />

program implementation.<br />

Diaries and Activity Logs<br />

Other tools you can use to evaluate your<br />

program are diaries and activity logs. If you<br />

plan to use these tools to gauge the quality<br />

of program planning or execution, be sure to<br />

start keeping the diaries and activity logs as<br />

soon as you begin program planning. For<br />

each activity, request information in a<br />

specific format from program managers or<br />

participants. This information may cover<br />

issues such as the quality of program<br />

components or track how your intended<br />

audience uses the components.<br />

Common Uses<br />

• Track program implementation<br />

• Assess effectiveness of<br />

program implementation<br />

• Monitor whether planned activities<br />

are being conducted on schedule and<br />

within budget<br />

• Learn what questions program<br />

participants had<br />

• Learn what technical assistance was<br />

needed by program staff<br />

• Track intended audience exposure to<br />

program components<br />

Pros<br />

• Allow respondents flexibility in<br />

their responses<br />

• Enable researchers to observe behavior<br />

over time, rather than only once<br />

Cons<br />

• Require considerable effort on<br />

respondents’ parts (for this reason,<br />

consider offering incentives for completion<br />

of the diaries/logs)<br />

• Require staff able to code voluminous and<br />

challenging incoming data<br />

• Are not appropriate for respondents who<br />

have low literacy skills or who have poor<br />

writing skills or penmanship<br />

METHODS<br />

Making Health Communication Programs Work 153

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