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VSAN-Troubleshooting-Reference-Manual

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Diagnostics and <strong>Troubleshooting</strong> <strong>Reference</strong> <strong>Manual</strong> – Virtual SAN<br />

Virtual SAN uses server-based storage components to recreate the functions<br />

normally found in enterprise storage arrays. This architectural approach demands a<br />

rigorous discipline in sourcing and maintaining the correct storage I/O controllers,<br />

disks, flash devices, device drivers and firmware, as documented in the VMware<br />

Virtual SAN VCG. Failure to adhere to these guidelines will often result in erratic<br />

performance, excessive error messages or both.<br />

This guide demonstrates how to verify that your Virtual SAN is working correctly,<br />

and if it is not working well, how to find the cause.<br />

Layout of this document<br />

This document will first introduce the reader to the various tools that are available<br />

for troubleshooting Virtual SAN. The reader will also be shown various commands<br />

and tools in chapter 3 that will allow them to determine whether or not their<br />

hardware is on the VMware Compatibility Guide for Virtual SAN. This is most<br />

important.<br />

Once a reader has confirmed that they are using supported hardware, the primary<br />

purpose of chapter 4, the document examines tools and commands that are<br />

available for on-going proactive monitoring and reactive troubleshooting of Virtual<br />

SAN networking, storage, and performance. This makes up the bulk of the<br />

remainder of the reference manual. In most all cases, the reader is provided with a<br />

description of why the command is useful, and examples of the expected output<br />

from many of the commands is shown.<br />

An overview on how to use certain <strong>VSAN</strong> specific tools in provided. Notably, the<br />

reader is shown how to use the Ruby vSphere Console (RVC) and <strong>VSAN</strong> Observer<br />

effectively.<br />

In order to understand the output displayed in some of these commands, the reader<br />

is provided with certain internal details of Virtual SAN. However the reader needs to<br />

be aware that some outputs from the tools are primarily for the purposes of<br />

VMware’s support and engineering staff. This is highlighted in the text.<br />

V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 14

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