VSAN-Troubleshooting-Reference-Manual

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Diagnostics and Troubleshooting Reference Manual – Virtual SAN Checking host/server compatibility The first step is to ensure that the servers are supported for Virtual SAN. The vSphere web client provides information about the server that, in turn, will allow you to check the VCG for supportability. There are, of course, other ways of capturing this information, such as through the use of ESXCLI command. esxcli hardware platform get Details about your host/server are shown from the ESXCLI command esxcli hardware platform get. As can be seen from the output below, this host is an HP Proliant DL380 G7: ~ # esxcli hardware platform get Platform Information UUID: 0x39 0x33 0x38 0x35 0x36 0x36 0x5a 0x43 0x32 0x31 0x31 0x34 0x30 0x42 0x32 0x30 Product Name: ProLiant DL380 G7 Vendor Name: HP Serial Number: CZ21140B20 IPMI Supported: true ~ # Caution: Note that this host is shown for illustration and troubleshooting purposes only. This server generation from HP doesn’t have a controller on the VSAN VCG, as shall be seen shortly when we look at the supportability of other components. The first set of controllers from HP for Virtual SAN on the VCG is supported with the G8 family only. V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 20
Diagnostics and Troubleshooting Reference Manual – Virtual SAN Verify server support via VCG Once the server type has been identified, navigate to the VCG, select System/Servers in the “What are you looking for:” field, select appropriate product release version and partner name, and verify that the server is supported. This completes step 1, and at this stage the server has been confirmed as supporting ESXi. The next step entails checking whether the other components on the host are supported for running Virtual SAN. V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 21
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