VSAN-Troubleshooting-Reference-Manual

Diagnostics and Troubleshooting Reference Manual – Virtual SAN
Known issue with VASA Providers in version 5.5
There was an issue with VASA storage providers disconnecting from vCenter Server,
resulting in no Virtual SAN capabilities being visible when you try to create a VM
Storage Policy. Even a resynchronization operation fails to reconnect the storage
providers to vCenter. This seems to be predominantly related to vCenter servers
which were upgraded to vCenter 5.5U1 and not newly installed vCenter servers.
The symptoms are described in the vCenter 5.5 U1b release notes as follows:
Under certain conditions, Virtual SAN storage providers might not be created
automatically after you enable Virtual SAN on a cluster
When you enable Virtual SAN on a cluster, Virtual SAN might fail to automatically
configure and register storage providers for the hosts in the cluster, even after you
perform a resynchronization operation.
vCenter 5.5 U1b, released in June 2014, resolves the issue.
If the Virtual SAN storage providers become disconnected, with the latest releases of
Virtual SAN one simply needs to do a resynchronization operation. To
resynchronize, click the synchronize icon in the Storage Providers tab, found under
vCenter Servers > vCenter > Manage, as shown below.
V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 1 8 4