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VSAN-Troubleshooting-Reference-Manual

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Diagnostics and <strong>Troubleshooting</strong> <strong>Reference</strong> <strong>Manual</strong> – Virtual SAN<br />

Common storage problems and resolutions<br />

The following is a list of some of the most common storage issues that customers<br />

reported with Virtual SAN.<br />

Virtual SAN claiming disks but capacity not correct<br />

There have been occasions where customers report that the capacity of the <strong>VSAN</strong><br />

datastore is not shown correctly. We have seen this situation when a customer<br />

replaced or changed components on a host that also changed the way the local SCSI<br />

disks were presented to the ESXi host. This caused the local VMFS-L volumes on<br />

those disks to show up as snapshots and an ESXi host does not mount snapshot<br />

volumes by design. The disks are displayed as In CMMDS: false in the output of the<br />

esxcli vsan storage list as shown below:<br />

naa.600605b008b04b90ff0000a60a119dd3:<br />

Device: naa.600605b008b04b90ff0000a60a119dd3<br />

Display Name: naa.600605b008b04b90ff0000a60a119dd3<br />

Is SSD: false<br />

<strong>VSAN</strong> UUID: 520954bd-c07c-423c-8e42-ff33ca5c0a81<br />

<strong>VSAN</strong> Disk Group UUID: 52564730-8bc6-e442-2ab9-6de5b0043d87<br />

<strong>VSAN</strong> Disk Group Name: naa.600605b008b04b90ff0000a80a26f73f<br />

Used by this host: true<br />

In CMMDS: false<br />

Checksum: 15088448381607538692<br />

Checksum OK: true<br />

Because the volumes were not mounted, they could not be used to add capacity to<br />

the <strong>VSAN</strong> datastore. In this case, the volumes were identified and<br />

resignatured/remounted for them to be added back into CMMDS and thus added to<br />

the capacity of the <strong>VSAN</strong> datastores. Customers with this issue should reference KB<br />

article 1011387 or speak to Global Support Services for advice.<br />

Virtual SAN not claiming disks - existing partition information<br />

A common question is how to repurpose disks that were once used by Virtual SAN<br />

but you now wish to use these disks for other purposes? In Virtual SAN 5.5, when<br />

you place the host into maintenance mode and remove the disk group from the host,<br />

this will automatically remove the partitions from the disks and these disks can now<br />

be used for some other purpose.<br />

In Virtual SAN, individual disks can be removed from a disk group, also removing<br />

the disk information including partition information.<br />

However, if ESXi is reinstalled on the host that was running Virtual SAN but the<br />

appropriate Virtual SAN clean up steps were not first followed, then there may still<br />

be Virtual SAN partition information on the disks. This next section will detail how<br />

to go about cleaning up these disks.<br />

V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 1 5 3

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