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VSAN-Troubleshooting-Reference-Manual

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Diagnostics and <strong>Troubleshooting</strong> <strong>Reference</strong> <strong>Manual</strong> – Virtual SAN<br />

provided (which is the same IP address as the vCenter Server Appliance where RVC<br />

is running).<br />

Note that you do not need to supply a username, password or hostname in the rvc<br />

command line. If you do not, RVC will simply prompt you to each of these in turn.<br />

ie-vcva-01:~ # rvc<br />

Host to connect to (user@host): administrator:vmware@192.168.1.100<br />

password:<br />

0 /<br />

1 localhost/<br />

><br />

In the above example, “administrator” was the privileged user that logged into<br />

RVC. This may need some further clarification as vSphere can support a number of<br />

different sources for users. For example, the user might be a local user on the<br />

vCenter Server Appliance (e.g. root), or it could be a Single Sign On (SSO) user such<br />

as administrator@vsphere.local or indeed an Active Directory (AD) user. The<br />

“default domain” setting in vCenter’s Single Sign-On configuration determines<br />

default domain for the administrator user.<br />

The default domain in SSO is important as it determines which password should you<br />

be supplying to login to not just RVC, but also the vSphere web client. As mentioned,<br />

there are multiple administrator users in vSphere environments. It could be the AD<br />

administrator, the SSO administrator or in the case of Windows vCenter Servers, the<br />

local administrator. This has caused a little confusion in the past, which is why we<br />

are taking the time to explain it here.<br />

To check the current default domain settings, login to the vSphere web client as<br />

administrator@vsphere.local, navigate to Administration > Single Sign-On ><br />

Configuration > Identity Sources. There are entries for the vsphere.local domain, the<br />

Local OS and Active Directory if it is configured. One of these will be the default, and<br />

this has a direct bearing on which administrator is the default one when<br />

administrator is used as the username when attempting to launch RVC.<br />

In the above example, localos is the default. Therefore RVC will attempt to find a<br />

local user to authenticate for RVC. If this is the vCenter Server Appliance, which runs<br />

Linux, it is unlikely that there will be a local privileged user called administrator.<br />

Therefore an attempt to launch RVC with this user will typically not work. Note that<br />

this is not a consideration specific to RVC. This will not allow a log via the vSphere<br />

V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 75

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