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VSAN-Troubleshooting-Reference-Manual

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Diagnostics and <strong>Troubleshooting</strong> <strong>Reference</strong> <strong>Manual</strong> – Virtual SAN<br />

Checking storage controller/adapter driver and firmware<br />

Although the P410i is not support with Virtual SAN, it is worth continuing on with<br />

the walk-though to check out the rest of the configuration. If the controller used in<br />

the configuration had been validated against the VCG, and shows up supported, the<br />

next step is to check if the driver version is supported.<br />

In the VCG, click on the adapter model which in this example is the HP Smart Array<br />

420i (since the 410i is not on the VCG). Navigate to the screen that lists the driver<br />

versions. Using the vmkload_mod –s command earlier, the driver version of the<br />

hpsa on the setup is 5.5.0.74-1OEM. This is an async driver from the vSphere<br />

5.5U2 HP ISO image.<br />

The version of the hpsa driver (5.5.0.74-OEM) on the hosts is unsupported. The only<br />

supported driver versions, both inbox and async, do not include this version of the<br />

driver.<br />

In this sample walk-through configuration, both the controller (410i) and driver<br />

(5.5.0.74-OEM) are unsupported for use with Virtual SAN. Neither should be used<br />

with Virtual SAN.<br />

V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 40

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